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Online Ideas Workspace

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Hide Pendo Advertisement of TE to Customers Outside of US

For customers outside of the US, they will need to use Stripe as their payment processor. A better customer experience would be to remove the pendo that advertises TE in the top right corner sinc ethey cannot use TE.
Kelly Kohlhagen 20 days ago in Online Ideas Workspace / OL - Billing & Accounting 0

The Ability to add Staff members in a bulk upload.

I've had several centers with over 20 staff members. Giving them the option to add their staff members to a spreadsheet and bulk upload them to their account, would be nice and helpful too for multiple locations.
Esmeralda Serrano 4 months ago in Online Ideas Workspace / OL - Staff Data 1

Prevent payment from OL to Quickbooks integration

When using the Quickbooks Integration, the customer is requesting that an option be created to prevent or disable payments from syncing over when using the Quickbboks Integration. Customer would like the ability to just sync over charges, and prev...
Gregory Wilson 8 days ago in Online Ideas Workspace / Tuition Express/Payments 0

Allow Subsidy Line Items to be edited

After receiving the subsidy payment, centers that do not wish to 'Write Off' inaccurate Subsidy Line Items need to edit the original line item. They currently cannot edit these line items in either the Family or Subsidy Ledger.
Zachary Keith about 2 months ago in Online Ideas Workspace / OL - Subsidy 2

Print Monthly Sign In-Out Sheets

The ability to print monthly sign-out sheets for students on the student sign in section of procare online.
Davina Metts 3 months ago in Online Ideas Workspace / OL - Sign In & Attendance 0

Invoice line item order

Make line items added to invoices in Procare Online appear in the order in which they were added. For this customer (BAM 56423058), the order of the line items matters, but after they create the recurring plan, the preview shows the next invoice w...
Kelly Kohlhagen 3 months ago in Online Ideas Workspace / OL - Billing & Accounting 1

Additional permissions for OL/FE

It would be helpful if Online and Family Engagement had a more granular permissions breakdown to allow Admins to set more specific permissions for users.It does not have to match the level of options Desktop has, but more options would be extremel...
Beth Carlin 9 days ago in Online Ideas Workspace / OL - Permissions 0

Increased Password Security

Procare Online could benefit from having greater security during onboarding. Currently, when implementations creates accounts, we need to set customers up with a password and there is no requirement for customers to change it. It would be ideal of...
Kelly Kohlhagen about 2 months ago in Online Ideas Workspace / Other 0

Newsletters in App

Customer would like for parents to be able to view newsletters in the app. Parents get too many emails and they want their parents to use our app as the main hub for all things. They would like for parents to get a push notification when the newsl...
Chelsea Wilson 3 months ago in Online Ideas Workspace / OL - Newsletters 0

change wording on button indicating parent has not been added to student profile

Currently, if there is no parent in the student profile, the main Students screen displays a button that says "INVITE PARENT" next to the student name. This is confusing to the user. I suggest the button say "ADD PARENT" to be more clear.
Debbie Scarlett Foster 2 months ago in Online Ideas Workspace / OL - Student Data 0