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Center would like to have the ability to send out automated voice messages to parents like FACTS does. If they have an upcoming event, she likes to send a voice message to parents reminding them of that event.

BAM 21276659 - Center would like to have the ability to send out automated voice messages to parents like FACTS does. If they have an upcoming event, she likes to send a voice message to parents reminding them of that event.
Pam Littleton 14 days ago in Online Ideas Workspace / OL - Parent Messaging 0

Automation to transition students to new classrooms on a certain date

BAM 13914511 - Automation to transition students to new classrooms on a certain date
Pam Littleton 14 days ago in Online Ideas Workspace / OL - Sign In & Attendance 0

Audit feature

Had a prospect ask if we have an "audit" feature to be able to pull one report and display student records, staff records, ratios, and shot/physical records for when state licensing comes in. Just pull one report and be able to hand it over to the...
Kaley Birch 14 days ago in Online Ideas Workspace 0

Update decline error message in Online for ACH failures due to not being able to connect to TE

Please update the decline error message in Online for ACH failures that occur when the system is unable to connect to Tuition Express (TE). The current message should be revised to clearly indicate that the failure is due to a connection issue wit...
Brian Bistline 4 months ago in Online Ideas Workspace / OL - Billing & Accounting 1 Needs More Information

Attendance Reports in the Corporate Dashboard

Allow Corporate Dashboard users to run attendance reports for all schools at once. A current customer who has 18 sites and will eventually have 45 sites has made this request. He needs to pull daily attendance reports for each school; without atte...
Imane Ghandi 4 months ago in Online Ideas Workspace / OL - Reports 0 Future consideration

Credit Card Surcharging Opt-In for Primrose Locations

Primrose plans to offer credit card surcharging functionality in Q2 2025. I suggest allowing center owners to opt-in to surcharge through a self-service model, similar to how Stripe integration currently works in Procare Online. Key Features: Surc...
Zachary Keith 7 months ago in Online Ideas Workspace / OL - Billing & Accounting 1 Will Not Implement

Merchant ID Validation in QueenBee

In QueenBee, a Merhcant ID can be configured to set up the integration with Tuition Express, however it is a free form number entry and can have user error introduced that causes problems downstream. It would be helpful to enforce either a soft ch...
Preston Holden 7 months ago in Online Ideas Workspace / Tuition Express/Payments 0

Online Quickbooks Integration - ability to map ledgers

Users would like a way to map Quickbooks ledgers to Procare ledgers, so that not all transactions come into the same account in Quickbooks. The integration should have an option to map specific charge/credit descriptions to certain Ledger accounts...
Shannon Nowak 5 months ago in Online Ideas Workspace / OL - Billing & Accounting 1 Needs More Information

Invoice line item order

Make line items added to invoices in Procare Online appear in the order in which they were added. For this customer (BAM 56423058), the order of the line items matters, but after they create the recurring plan, the preview shows the next invoice w...
Kelly Kohlhagen about 1 year ago in Online Ideas Workspace / OL - Billing & Accounting 1 Future consideration

Disable/Remove Office Chat

BAM 91527845 does not want parents to use Office Chat
Kelly Kohlhagen 2 months ago in Online Ideas Workspace / OL - Parent Messaging 2 Needs More Information