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Emergency Slider for Carer Records at Engagement Schools

The Emergency slider on parent records for Engagement schools is not able to be turned on or off, and that designation is not synced from Desktop. It would be helpful to either enable the sync for this status from Information in Relationships in D...
Shannon Nowak 3 months ago in Online Ideas Workspace / OL - Student Data 0

Prevent payment from OL to Quickbooks integration

When using the Quickbooks Integration, the customer is requesting that an option be created to prevent or disable payments from syncing over when using the Quickbboks Integration. Customer would like the ability to just sync over charges, and prev...
Gregory Wilson 10 days ago in Online Ideas Workspace / Tuition Express/Payments 0

Email Address Updates

Currently, if a parent or staff updates their email address and was already signed up, they need to reach out to Support to update the user record in QueenBee. It would reduce support volume and be a better user experience if updates to the Carer ...
Shannon Nowak about 1 month ago in Online Ideas Workspace / OL - Student Data 0

Ability to Edit and Customize the Registration Forms

Now that we have more forms, customer need those forms to be flexible to accommodate more form types. We have a customer who has these requests: The Tab Names to be changeable or removeable. Ability to update default fields to make them required o...
Kelly Kohlhagen 4 months ago in Online Ideas Workspace / OL - Leads 1 Planned

adjust the default year when running tax statements

Currently, when a parent is generating a tax statement, the default year is 2018. The parent needs to select the year and scroll down to the most current year. It would be better if the most recent year was the default and the list could display t...
Debbie Scarlett Foster 2 months ago in Online Ideas Workspace / OL - Billing & Accounting 1

Add Reports to Online to Match the Reporting Capabilities of Desktop

This is one of the biggest barriers to customers switching from Desktop to Online. They start to switch and then identify a report they need in Desktop that isn't available in Online (even with significant workarounds), so they switch back to Desk...
Kelly Kohlhagen 3 months ago in Online Ideas Workspace / OL - Reports 0

Allow centers to deny entry for families with past-due balances

Centers would like to be alerted and be able to deny entry to families that have overdue balances like they can in Desktop (https://www.procaresupport.com/procare-desktop/docs/en/deny-entry-block-check-in-prevent-check-in)
Courtney Iversen 3 months ago in Online Ideas Workspace / OL - Sign In & Attendance 0

Additional permissions for OL/FE

It would be helpful if Online and Family Engagement had a more granular permissions breakdown to allow Admins to set more specific permissions for users.It does not have to match the level of options Desktop has, but more options would be extremel...
Beth Carlin 11 days ago in Online Ideas Workspace / OL - Permissions 0

Notification for when a parent uploads a document

Some schools ask families to upload documents throughout the year (i.e. for immunization records). It would be helpful to provide a notification for these.
Kelly Kohlhagen 22 days ago in Online Ideas Workspace / OL - Documents 0

Document Folder

A customer found that it would be great if there was a way to organize documents in the "Documents" tab of the student profile. Examples included a tag functionality or a folder option.
Colin Von Seggern 2 months ago in Online Ideas Workspace / OL - Documents 0