Being able to assign specific fees to schools and have them show up in reporting appropriately would certainly be something pretty substantial that we would need.We do have some schools utilizing different fees and just like discounts, we would ju...

Douglas County School District had a family create a new family account back in May 2025 but somehow they registered for base registration at two separate locations. Unfortunately, we do not currently have any tracking available to prove exactly w...

6 Digits is difficult for most families to remember and often requires Staff/Admin to intervene. We have transitioned many customers from Desktop/Online FE to SCW Insites and it creates a much more difficult transition if the PINS cannot be auto-p...

Comment field Entries are not removed after saving Parents in portal are removing details in the comment field under the Personal Tab, but these changes do not remain after saving. Customer would like for this to be addressed in the future since t...

Parents struggle to log into the inSite Parent app and in turn contact center administrators for assitance. Persistent passwords, facial IDs or fingerprint scans would modernize the inSite apps and make the parent experience much better

Currently the Arizona DES SignIn/SignOut Report is not pulling parent names when they sign in/out if the child is attending a room at another center that is not listed as their family center. However, contact sign in/out do show no matter the fami...

This will prevent parents who haven't paid their balance from checking-in their child until the balance has been paid. Children should not be able to attend if their parents are not paying.

Kinderconnect is a 3rd party provider that partners with state subsidys to track attendance for subsidy billing. Arizona is an approved state for the Desktop and Online platforms and would like to announce in January that Procare is an approved pl...

They are experiencing slow times when importing their PAD files since bringing on their Canadian centers. They are asking if there is any way this functionality can be reviewed for performance and optimized to generate faster. Report used to take ...

Celebree periodically reaches out requesting that the following queries be run so that they could be provided with the query results since there are no existing reports on the front end that provide all of the requested information. They usually r...