Procare Solutions Internal Ideas Portal
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Desktop User Suggestions

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We need a waitlist function

It's silly that it isn't already available.
Guest 2 months ago in Desktop User Suggestions 0

Monthly columns on financial reports

Hello, I am a financial professional who recently joined Ardent in the CFO role. I have a suggestion that I believe would be helpful for many many of your clients looking to produce financial reports from your system. I really like the layout of t...
Guest 2 months ago in Desktop User Suggestions 0

Adding refund option to drop down list to correct YTD totals so families tax receipts are correct!

Your system only allows full refunds of ACH transfers. We only accept cash or check payments as we had problems with Tuition Express adjusting payments due to NSF and our account records. So we had to cancel that feature! Often there are individua...
Guest 2 months ago in Desktop User Suggestions 0

Scheduled Restricted Access on Door System

I believe that it would be beneficial to be able to set parameters on when parents are able to enter the building using their fingerprint. Parents are able to enter the building whenever they please. We are trying to up our security measures, but ...
Guest 2 months ago in Desktop User Suggestions 0

Tracking of Billing Box activities

It will be beneficial to know who and when changes were made in the billing box
Guest 2 months ago in Desktop User Suggestions 0

Notification for declined payments

Currently, if a payment processed through Tuition Express is declined, the only way to find out is by opening the tuition express tab. If tuition express is not re-opened, the center gets no notification of declined payments. This has been an issu...
Guest 2 months ago in Desktop User Suggestions 0

Reports/statements parents can access themselves through Myprocare.com portal

We currently use the desktop version of procare for our center locations. Families are able to access their accounts through myprocare.com. When using this portal they are able to access to account reports "Customer Statement" and "Customer Charge...
Guest 2 months ago in Desktop User Suggestions 0

Add option to filter by kids who haven't been born yet (using, for example, (-2) age).

It would be good to add the option to include unborn children on My Procare - Review and Report - New Families Tab to have visibility over all age groups while filtering.
Guest 2 months ago in Desktop User Suggestions 0

Allow to change/add birthday on My Procare - Review and Report - New Families Tab

When I did a filtering by age on My ProCare - My Procare - Review and Report - New Families Tab, I noticed that one child is not included there as his birthday wasn't mentioned on the main Tab. However, it is in his profile, so it looks like a bug...
Guest 2 months ago in Desktop User Suggestions 0

Add specific days to approved pick up persons

We often have students picked up by other relatives or family friends on specific days. It would be very helpful to be able to add a note or add specific days, so that the staff could easily see if the person is allowed to pick up on that day.
Guest 2 months ago in Desktop User Suggestions 0