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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.

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Invoice line item order

Make line items added to invoices in Procare Online appear in the order in which they were added. For this customer (BAM 56423058), the order of the line items matters, but after they create the recurring plan, the preview shows the next invoice w...
Kelly Kohlhagen about 1 year ago in Online Ideas Workspace / OL - Billing & Accounting 1 Future consideration

Failed Ledger Payments

TuiitionExpress/MPC used to alert us to failed payments that cleared a parents' account but did not post to the ledger. Either through the portal online, or via email, or even through TE reporting (where you could see a BOLDED item). Please bring ...
Guest 22 days ago in Desktop User Suggestions 0

Zero Invoice Emails Options to send

We used to allow email notifications for zero invoices and because some customers complained their parents were complaining about the number of emails being sent, we disabled the ability to send zero invoices-despite the toggle that could have bee...
Kristy Sutton 22 days ago in Online Ideas Workspace / OL - Billing & Accounting 0

Billing

Please check out Brightwheel's billing on Youtube. The billing is great!
Guest 22 days ago in Desktop User Suggestions 0

Health Check on Attendance Report

In NY, licenses and programs need to run a single report and see the staff record a "health check" note on their attendance report.
Emma Hogan about 1 year ago in Online Ideas Workspace / OL - Reports 0 Future consideration

Merchant ID Validation in QueenBee

In QueenBee, a Merhcant ID can be configured to set up the integration with Tuition Express, however it is a free form number entry and can have user error introduced that causes problems downstream. It would be helpful to enforce either a soft ch...
Preston Holden 9 months ago in Online Ideas Workspace / Tuition Express/Payments 0

Parent Refunds

We used to have the ability to refund a parent payment through te.com, but now the center's refund options are limited to POS transactions with a negative amount, which requires the card to be present or the card information entered manually. Sinc...
Shannon Nowak 12 months ago in TE Transactions / Center Daily Tasks 0 In Review

One Report to Reconcile Family Payments or Easy Reconciliation Method within in the Software

BAM 36408873 has OL and TE and would like one report to reconcile their family payments so they can view the batched deposits alongside a breakdown of each parent payment. They have surcharging enabled for credit cards, which adds some complexity ...
Kelly Kohlhagen about 1 month ago in Online Ideas Workspace / OL - Billing & Accounting 0

Incident notifications for admins

Customer from BAM 34840000 says that the admins at her location need to be notified when there is an incident report made, so they can approve it as soon as possible and notify the families. After some testing, myself and another agent confirmed t...
Red Lake about 1 year ago in Online Ideas Workspace / OL - Daily Activities / OL - Notifications 0 In Review

copy and paste

We should be able to copy from another area and paste into the procare app.
Guest 23 days ago in Desktop User Suggestions 0