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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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TE POS on ACH Only Centers opens HPP

Currently, when a user selects TE POS on a TEID configured for ACH only, the system throws a 1005 error but still proceeds to open a blank HPP (Hosted Payment Page). This behavior can cause confusion for users and create unnecessary troubleshootin...
Shannon Nowak 17 days ago in Procare Desktop / External 0

Observation dates added to Portfolios

A longstanding complaint is that student portfolios do not actually include the dates for individual Observations. The date range for portfolios is not sufficient in the customer's opinion to provide the information they want to show parents. Cust...
Jesse Hartman 17 days ago in Online Ideas Workspace / OL - Lesson Plans & Assessments 0

Procare Online Ratio Monitoring Sync

Allowing staff check-ins made through Procare Check-In to sync with Procare Online (also known as Procare Engagement)
Guest 17 days ago in Desktop User Suggestions 0

Custom Report - No Schedule or Billing

Customer Funded Report Request Customer is asking for a hybrid report that combines “Children with no Schedule” and “Children Without Contract Billing” Module/Asset: [FD/FA/AG/MT/AT/ED/PR/EL] FD, FA Type Preference: [Data View or Crystal ...
Jesse Hartman about 1 month ago in Procare Desktop / Internal Facing 0

Custom Report - Enrolled Children by Classroom

Customer Funded Report Request Customer is asking for a custom report that is identical to the existing report FD_ChildEnrollment01.rpt except that the Gender column be replaced with a column for Tracking Category (Program) that shows the Tracking...
Jesse Hartman about 1 month ago in Procare Desktop / Internal Facing 0

Custom Report - Attended Outside Schedule

Customer Funded Report Request Customer is asking for a simpler report than “Child’s Minutes Outside/Greater Than Scheduled” that only shows children who are clocked in past their closing time of 6pm, and children who attended during a day they we...
Jesse Hartman about 1 month ago in Procare Desktop / Internal Facing 0

Disable/Remove Office Chat

BAM 91527845 does not want parents to use Office Chat
Kelly Kohlhagen 4 months ago in Online Ideas Workspace / OL - Parent Messaging 2 Needs More Information

Payment Decline Email Communications

Since the migration to TransIT, the Declined Payment email notifications are no longer being sent. These notifications were an important tool for users, serving as an early warning system for bounced payments. Restoring this feature would help cen...
Shannon Nowak 3 months ago in Procare Desktop / External 0

newsletters- send to both Staff & Students at same time

Center would like to be able to send a newsletter to both staff and students in the same send; currently, they have to do them separately
Chelsea Wilson about 1 month ago in Online Ideas Workspace / OL - Newsletters 0

POS Point of Sale process update

Customer stated concerns around the updates POS Payments process, paying by card in person.While there is a requirement to confirm the payment amount on the first screen, there needs to be an update to the process or a clearer call out. They state...
Beth Carlin about 1 month ago in Procare Desktop / Internal Facing 0