Presently, when a center attempts to refund a parent on a charge that is over 90 days old, the error message thrown says "The payment is already refunded" which is misleading and often not even true. This should change something that is more trans...

When parents are submitted a registration form their review page is severely impacted on whether or not there is a fee added to the form. I have attached screenshots showing what the review page looks like for a parent from this QB school account,...

Users are confused by which action a checkbox takes, whether it Disables or Enables a report feature in System Configuration > Program Customization modals.

Primrose School of Winter Springs is looking for a report that is similar to the Parent Connection > Daily Activity > "Activity Summary" page that is transitioned into a PDF or Excel sheet to be able to show their teachers how many of each a...

KidKare uses Minute Menu to sync our children to their system. If we could get a report that matches their requirements, we could sync attendance and therefor their meals served. The reports from ProCare has worked for years, unfortunately for me ...

The system allows parents to log in and log out at the same time or at 1-2 minute intervals. This means for the day it looks like the child was at school for 0.0 or for 1-2 minutes. Due to this, we can miss a large amount of funds that we can char...

Customer would like to be able to adjust the post date for transactions added to the ledger via the Payment Reconciliation tool.

Immunizations are supposed to follow CDC guidelines, and can be adjusted in the School Settings section if needed for the center, however some centers have noticed the the Due Dates do not follow CDC Guidelines as linked in our Help Center Article...

Customer provided feedback that with the migration of TE reports into Desktop, they can no longer have TE reports open in one screen while reviewing accounts in DT with another. Customer would like to be able to open the report or reports they nee...

11/18/25 BAM 80131389 - Customer would like the option to add existing (not just new) profile fields onto an active students registration form so they can gather existing profile information from parents whose students are already enrolled