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Online Ideas Workspace

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Add a submit button to drop-off notes

We would like to request the addition of a submit button on the drop-off notes feature in the parent side of the app. As it stands, there is no way to minimize the keyboard when inputting text into the Additional Notes section of drop-off notes. P...
Guest 18 days ago in Online Ideas Workspace / OL - Documents 0

Enrollment report that includes name, classroom, start date, and tuition plan

This customer needs an enrollment report that includes name, classroom, start date, and tuition plan. They need it to access the Leads list and alert them when there is an opening in a classroom that a Lead could fill. They also need to be able to...
Kelly Kohlhagen 4 days ago in Online Ideas Workspace / OL - Reports 0

More Documentation Capabilities For Licensing Purposes

This customer needs more documentation capabilities set within the software for easy access just like the incident daily activity. They want: Ability to log accidents (trip and fall, not done on purpose) vs. incident (student misbehavior, maliciou...
Kelly Kohlhagen 4 days ago in Online Ideas Workspace / OL - Daily Activities 0

Missing signature feature for attendance records

Sometimes parents miss completing sign in/out and this is a big licensing issue when centers don't have an attendance record. This customer would like a missing signature request feature so that they can ping parents to backdate an attendance reco...
Kelly Kohlhagen 4 days ago in Online Ideas Workspace / OL - Sign In & Attendance 0

Update delivery status for newsletters to align with lead communications

We would like to request an enhancement to the way newsletter delivery status is displayed in Procare. Currently, when a newsletter is enqueued for background sending, the front end immediately shows it as "Sent." However, this is misleading, as t...
Brian Bistline about 2 months ago in Online Ideas Workspace / OL - Newsletters 0 Future consideration

Ability to create multiple folders in the Newsletters draft tab

BAM 54082048 - Ability to create multiple folders in the Newsletters draft tab
Pam Littleton 10 days ago in Online Ideas Workspace / OL - Newsletters 0

Online KinderSystems Integration Error Surfacing in the UI

In Support, we have received over 150 calls since 2024 regarding KinderSystems sync errors, where the customer cannot tell what is causing the transmission or matching error. They are presented with a generic "Error" with no way to validate what t...
Shannon Nowak 4 months ago in Online Ideas Workspace / Other 0 Future consideration

Update Password Reset Email Wording

The password reset email currently instructs users to "reach out to the team" if they did not initiate the reset request. However, there is no meaningful action customer-facing teams can take in these cases beyond informing the client that anyone ...
Tessa Robinson 3 months ago in Online Ideas Workspace / OL - Notifications / Other 0 Future consideration

Update the "Name on Card" field validation in Online to require both a first and last name before allowing the user to save the payment method.

Summary: Currently, when setting up a payment method in the Online platform, the "Name on Card" field only requires a single name (e.g., just a first or last name). However, this field is passed directly into BAM, which requires both a first and l...
Brian Bistline 2 months ago in Online Ideas Workspace / OL - Billing & Accounting 0 Already exists

Add a message or tooltip to the Merchant Statement report to clarify how the report functions

It would be helpful to add a message or tooltip to the Merchant Statement report to clarify how the report functions. Specifically: When a user runs the report for a given month , the data returned reflects the previous month’s activity . Exam...
Brian Bistline 3 months ago in Online Ideas Workspace / OL - Reports 0 Planned