Procare Solutions Internal Ideas Portal
ADD A NEW IDEA

Online Ideas Workspace

Showing 424

Online KinderSystems Integration Error Surfacing in the UI

In Support, we have received over 150 calls since 2024 regarding KinderSystems sync errors, where the customer cannot tell what is causing the transmission or matching error. They are presented with a generic "Error" with no way to validate what t...
Shannon Nowak 1 day ago in Online Ideas Workspace / Other 0

Suppress emails for "Graduate" status

Customer Vine Street Child Care reports that guardians of Graduate students are still receiving email from Procare. All statuses but "Active" should suppress email communication, as the family is no longer with the center and the student will not ...
Shannon Nowak 2 days ago in Online Ideas Workspace / OL - Parent Messaging 0

Update decline error message in Online for ACH failures due to not being able to connect to TE

Please update the decline error message in Online for ACH failures that occur when the system is unable to connect to Tuition Express (TE). The current message should be revised to clearly indicate that the failure is due to a connection issue wit...
Brian Bistline 14 days ago in Online Ideas Workspace / OL - Billing & Accounting 0

Attendance Proports in the Corporate Dashboard

Allow Corporate Dashboard users to run attendance reports for all schools at once. A current customer who has 18 sites and will eventually have 45 sites has made this request. He needs to pull daily attendance reports for each school; without atte...
Imane Ghandi 18 days ago in Online Ideas Workspace / OL - Reports 0

Integration with camera system such as WatchMeGrow

Multiple Enterprise Customers use WatchMeGrow or PB&J.Allowing for easy access to the camera system through Engagement would be a huge benefit.
Beth Carlin 7 days ago in Online Ideas Workspace / Other 0

Add time stamp for last update to Billing Filter Buttons

The calculated balance amounts displayed on the Amount Unpaid and Amount In Process filter buttons within the Billing section are not updated in real time. This delay has led to confusion and mistrust among hundreds of customers who rely on these ...
Brian Bistline 2 months ago in Online Ideas Workspace / OL - Billing & Accounting 0

Include Enrollment/Discharge Dates in Bulk Upload of Student Data

Enrollment dates are a critical data field for accurate account tracking. Currently, dates must be entered manually for each child in Online, even when using the bulk upload template. Unless Active/Inactive tags are manually added by the user or c...
Ryan Schultz 22 days ago in Online Ideas Workspace / OL - Student Data 0

Allow Manage Progress to sync from Corporate School

Manage Progress is not currently an option in a Corporate School. Location within the school levelLearning > Assessments > All Milestones Customers would like to be able to control Progress categories from the Corporate level
Beth Carlin 7 days ago in Online Ideas Workspace / OL - Lesson Plans & Assessments 0

Credit Card Surcharging Opt-In for Primrose Locations

Primrose plans to offer credit card surcharging functionality in Q2 2025. I suggest allowing center owners to opt-in to surcharge through a self-service model, similar to how Stripe integration currently works in Procare Online. Key Features: Surc...
Zachary Keith 4 months ago in Online Ideas Workspace / OL - Billing & Accounting 0

A report that provided Individual Activities recorded by classroom and by child

Big Blue Marble Academy would find a report that would provide a breakdown the individual classroom activities recorded by classroom within a given time period that could also be filtered by activities by child for a given time period extremely va...
Guest about 2 months ago in Online Ideas Workspace / OL - Reports 0