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OL (PE) - Procare Desktop Connection

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Maintain Parent connection in Engage when Students are unenrolled in Desktop

Currently when a Desktop + Engagement user unenrolls a student, the parents are disconnected.This leads to the customer not being able to send Engagement communication to inactive parents/students, even though Procare Online functionality exists t...
Beth Carlin 8 days ago in Online Ideas Workspace / OL (PE) - Procare Desktop Connection 0 In Review

Delta Sync enhancement

Please enable all relationships to sync over from the Procare Desktop to the Procare Online when running a Delta Sync. Currently, customers have to call in to get these relationships to sync as they usually require a full sync to sync over
Gregory Wilson 12 months ago in Online Ideas Workspace / OL (PE) - Procare Desktop Connection / OL - Student Data 0 Future consideration

Transfer more data into Online

Customers would like more data to transfer when switching from desktop to online. Currently we are limited to what is included in the FE sync. Staff time cards, billing and accounting, tracking/user defined, schedules, etc.
Chasity Dorsey 9 months ago in Online Ideas Workspace / OL (PE) - Procare Desktop Connection 3 Future consideration

Emergency Slider for Carer Records at Engagement Schools

The Emergency slider on parent records for Engagement schools is not able to be turned on or off, and that designation is not synced from Desktop. It would be helpful to either enable the sync for this status from Information in Relationships in D...
Shannon Nowak 10 months ago in Online Ideas Workspace / OL (PE) - Procare Desktop Connection 0 In Review

Allow Staff Attendance to Sync from Engage to Desktop

Allow for Staff to utilize contactless Check in via QR Code and allow that attendance to Sync to Desktop.
Jessica Furey over 3 years ago in Online Ideas Workspace / OL (PE) - Procare Desktop Connection 1 Will Not Implement

Online/Engage: Additional Control over password requirements

Creme de la Creme / KinderCare has specific password requirements.They would like Procare to either match these requirements or allow their System Supervisors to enact the additional password requirements. Minimum - 14Complexity - 3 of 4 types (Up...
Beth Carlin about 2 months ago in Online Ideas Workspace / OL (PE) - Procare Desktop Connection / OL - School Settings / Other 0 Future consideration

Make Sync errors button persistent in Engagement

The sync error button does not seem to stay after viewing it. Please make this button always appears as it helps customer determine why a sync error occurred
Gregory Wilson 5 months ago in Online Ideas Workspace / OL (PE) - Procare Desktop Connection 0 In Review

Make parent numbers sync from Person Info

The parent phone numbers do not sync from DT to PE unless you add to the text message box and add the carrier. Almost every account I implement on PE I have to tell them to go do this and frankly they get really mad that they have to re-enter the ...
Guest almost 4 years ago in Online Ideas Workspace / OL (PE) - Procare Desktop Connection 0 In Review

Unified Meal Tracking

Description: Customer would like the meal tracking functionality available between Desktop and Engagement instead of two distinct features that they have to choose from - more robust and better reporting in DT, but easier to use and more accessibl...
Jesse Hartman 6 months ago in Online Ideas Workspace / OL (PE) - Procare Desktop Connection / OL - Meal Plans 1 Future consideration

Allow Engage Parents to view Deactivated Students

At this time in the Desktop to Engage platform if an Enrolled student's status is changed to another status, for example Inactive or Graduated, a parent can no longer view the historical information available for the child like Billing and Photos....
Lexi Hueseman over 3 years ago in Online Ideas Workspace / OL (PE) - Procare Desktop Connection 0 In Review