Ideas

Minnesota is implementing a Paid Leave tax for employees and employers starting in January 2026. We will be responsible for withholding of .44% for the employees' portion of the paid leave. Who pays for Paid Leave? Paid Leave is funded by premiums...

Hello! We are part of the CACFP national food program. It would make our job a lot easier if you could integrate with their software My Food Program. Thanks!

I recently had a parent fill out for credit payment and there is not a place on the form to fill in the CVV but the new Tuition Express ask for it .

When searching for Procare and clicking the "login" link from Google, users are redirected to a Primrose-specific login URL. This appears to be a sitelink issue where Google is displaying an unintended URL in search results. To address potential u...

The ability to lock employee timesheets at the end of each pay period ensures that changes cannot be made to the timesheets beyond that point so that hours pulled into payroll align with what was imported. This also ensures more accurate timekeeping.

There are several bugs associated with MyProCare.com that negatively affect both the parent and school administrations experience. These bugs have been a problem going on 3+ years. It would be great if a small team could be assigned to work on thi...

I TRIED TO MODIFY POST DATE ON A PAYMENT PROCESSED WITHIN SECONDS AND WAS UNABLE TO. THIS NEEDS TO BE RECONSIDERED AND ADJUSTED TO GIVE ROOM FOR MODIFICATION ESPECIALLY WITHIN SECONDS.

In Support, we have received over 150 calls since 2024 regarding KinderSystems sync errors, where the customer cannot tell what is causing the transmission or matching error. They are presented with a generic "Error" with no way to validate what t...

The password reset email currently instructs users to "please contact us [the Procare Solutions team]" if they did not initiate the reset request. However, there is no meaningful action customer-facing teams can take in these cases beyond informin...