Ideas

Magical Beginnings - BAM: 94981231 - is looking for the ability to remove staff members that are no longer employed on their end. Currently providers must reach out to use to have them removed. They are currently using CCEI that allows for them to...

I was working on getting a new client and lost the deal because their only reason to switch would be if we had enough/more qualifying PPD courses for their state in Spanish. The majority of her staff speaks Spanish. They are located in Minnesota h...

BAM 42690461 would like the ability to add two other fields to the incident reports that is required for their state. Would be nice to have more customization in the incident reports specificially.

Customer would like to send specific training to specific staff.As in X Admin knows that Y staff needs to work on time management, so they only want to send Y staff that training, and not all staff

Customer from BAM 34840000 says that the admins at her location need to be notified when there is an incident report made, so they can approve it as soon as possible and notify the families. After some testing, myself and another agent confirmed t...

BAM 1774003 would like the option to disable the "staff only" checkbox in the incident report so that incident reports always go right out to families without needing to be approved, and staff can't accidentally check this box. They do not want st...

"When a staff member fails a quiz, they are locked out from attempting it again until be contact Procare support. When using the chat or call feature, you can sometimes be on hold for upwards of 20 minutes or not get a response at all. Is there a ...

Ive had a handful of centers ask for a way to streamline the incident report option by adding pictures of the incident with the sharing of the activity. At the moment, i have told them to send pictures separately but that doesn't complete the inci...

This customer needs more documentation capabilities set within the software for easy access just like the incident daily activity. They want: Ability to log accidents (trip and fall, not done on purpose) vs. incident (student misbehavior, maliciou...

Centers would like the ability to make signatures mandatory for parents on all incident reports they create. Right now when a center is creating the Incident Report they have to manually select "Request a Digital Signature from Parents" when they ...