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Request Desktop to Add Account Key to Info Sent for Transactions

Request that Desktop send the associated account key from Desktop when sending transactions info to the Payments API so that BAM and TE reports can accurately reflect the account key that is in Desktop.
Liam McCarthy 12 days ago in TE Transactions / Center Daily Tasks 0

View Student Assessment Progress on Corporate Level

Customer wants to be able to view student assessment progress for all students at all locations while logged into the Corproate Portal.They do not want to go to each school separately to view the students.
Beth Carlin 9 days ago in Online Ideas Workspace / OL - Lesson Plans & Assessments 0

Allow multiple State Milestones to populate on Corporate Level and not trickle down to Location level

Customer wants to be able to view all state standards on the Corproate portal.That way they can identify which state standards apply to lessons when they are creating the lessons for their locationsThe locations themselves would only need to see t...
Beth Carlin 9 days ago in Online Ideas Workspace / OL - Lesson Plans & Assessments 0

Remove the ability to Remove a Corporate Lesson

Customer plans to push Lessons down from the Corproate Portal to Locations. Customer does not want Staff to be able to remove lessoms on the school level
Beth Carlin 9 days ago in Online Ideas Workspace / OL - Lesson Plans & Assessments 0

Add Materials field to Lesson Plans - Or allow users to add fields

Customer would like a Materials field added to lesson plans.It may also be beneficial to just allow for a way for users to add their own fields they need.
Beth Carlin 12 days ago in Online Ideas Workspace / OL - Lesson Plans & Assessments 0

Print Lesson Plan for one dae

Printing Lesson Plans currently prints for the entire week.Customer is looking to print just the lesson plan(s) for the day for the class.They want to post it at the classroom door.
Beth Carlin 12 days ago in Online Ideas Workspace / OL - Lesson Plans & Assessments 0

Observation dates added to Portfolios

A longstanding complaint is that student portfolios do not actually include the dates for individual Observations. The date range for portfolios is not sufficient in the customer's opinion to provide the information they want to show parents. Cust...
Jesse Hartman 16 days ago in Online Ideas Workspace / OL - Lesson Plans & Assessments 0

Parent Refunds

We used to have the ability to refund a parent payment through te.com, but now the center's refund options are limited to POS transactions with a negative amount, which requires the card to be present or the card information entered manually. Sinc...
Shannon Nowak 12 months ago in TE Transactions / Center Daily Tasks 0 In Review

POS Transactions "View Declines" Option

Add a "view declines" option for the POS Transactions report so customer can view successful and declined POS payment in one report. This would help larger customer not have to run two reports for each of there schools to see which POS payment whe...
Liam McCarthy 5 months ago in TE Transactions / Center Daily Tasks 0 Future consideration

Refunds Overview

OL sites inquire why they can only refund payments made in the OL software going back 90 days. These types of questions usually arise when trying to refund a registration payment. When a fee cannot be refunded, we advise the client to write them a...
Johnny Colvin 12 months ago in TE Transactions / Operational Efficiency 0