When reports are scheduled in SCW, they are emailed in a zip file. Is it possible to not have the email contain a zip file if it is a small amount of data in the report?

Allow LCW to have daily view into AR Data.

Without Parent Employer filled in we have inaccurate reporting and difficulty identifying employment verification for our Corporate Partnerships. Goal(s) · Increase visibility to where parents/guardians work assisting us with understanding and qua...

The password reset email currently instructs users to "please contact us [the Procare Solutions team]" if they did not initiate the reset request. However, there is no meaningful action customer-facing teams can take in these cases beyond informin...

Customer from BAM 34840000 says that the admins at her location need to be notified when there is an incident report made, so they can approve it as soon as possible and notify the families. After some testing, myself and another agent confirmed t...

When a new school is acquired, new profiles are created in order to generate a PIN. When the save button is clicked, it takes at least 90 seconds for the new account to save.

Is there a way (or report) that accounts that are habitually on the returns/declines report can be proactively identified?

Customer reported that when a new lead is created from a registration form, a notification email is not sent out. The lead status has to be manually changed to a different status, and then changed back to trigger the notification email being sent....

Client would need TE BAR to populate daily and be sent to SFTP file folder of their choice

Currently users are not notified when parents upload documents to student profiles. This is a big pain point with many of my customers and I have received a lot of feedback that they would like to be notified when parents upload documents. Having ...