Ideas

Schools want a Chat for Tuition Express - have hard time getting through on the phone, and poor email response time.

Add a checkbox/warning when a staff tries to remove a sibling, informing them that all transactions will be removed from the sibling that is removed.

We are interested in having QuickBooks intergrade into ProCare. I was told that ProCare to QuickBooks is an option, but not the other way and we are interested in that. We have a bookkeeper that will be using QB and we would like ProCare to stay u...

11/19/25 BAM55204805 - Requested face ID for the app login

11/19/25 BAM 99701030 - Customer would like to be able to upload internal training videos that his staff can access in their accounts (they are an assisted living center and would like for staff to be able to watch medicaid trainings thru Procare,...

In Support, we have received over 150 calls since 2024 regarding KinderSystems sync errors, where the customer cannot tell what is causing the transmission or matching error. They are presented with a generic "Error" with no way to validate what t...

The password reset email currently instructs users to "please contact us [the Procare Solutions team]" if they did not initiate the reset request. However, there is no meaningful action customer-facing teams can take in these cases beyond informin...

KidKare uses Minute Menu to sync our children to their system. If we could get a report that matches their requirements, we could sync attendance and therefor their meals served. The reports from ProCare has worked for years, unfortunately for me ...

The system allows parents to log in and log out at the same time or at 1-2 minute intervals. This means for the day it looks like the child was at school for 0.0 or for 1-2 minutes. Due to this, we can miss a large amount of funds that we can char...

11/18/25 BAM 84659484 - Customer would like to create mailing labels, they send out birthday cards to students