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Online KinderSystems Integration Error Surfacing in the UI

In Support, we have received over 150 calls since 2024 regarding KinderSystems sync errors, where the customer cannot tell what is causing the transmission or matching error. They are presented with a generic "Error" with no way to validate what t...
Shannon Nowak 4 months ago in Online Ideas Workspace / Other 0 Future consideration

Update Password Reset Email Wording

The password reset email currently instructs users to "reach out to the team" if they did not initiate the reset request. However, there is no meaningful action customer-facing teams can take in these cases beyond informing the client that anyone ...
Tessa Robinson 3 months ago in Online Ideas Workspace / OL - Notifications / Other 0 Future consideration

PPD - courses in Spanish

BAM 49416338 - PPD - courses in Spanish
Pam Littleton 7 days ago in Online Ideas Workspace / Other 0

Would like a way to upload data from Procare into another software apart from Gusto, Quickbooks or KinderSystems.

BAM 52448635 & 71047980 - Would like a way to upload data from Procare into another software apart from Gusto, Quickbooks or KinderSystems. Needs to get the data from PC uploaded to a system called MIT and will have to use spreadsheets generat...
Pam Littleton 7 days ago in Online Ideas Workspace / Other 0

deactivate mobile functionality when trial expires

When free trials of Online expire the mobile app continues to function as normal (including SISO, parent communications, calendar, etc) meaning these free trial customers are able to continue to use basic functionality indefinitely for free. Examp...
Courtney Iversen 10 months ago in Online Ideas Workspace / Other 0

Request Test Students Better Represent Diverse Population We Serve

I would love to see the Test Students we have in the Online program (Julia, Mark & Sarah Test) better represent the diverse population we serve.
Debbie Scarlett Foster over 1 year ago in Online Ideas Workspace / Other 0 Future consideration

Integration with camera system such as WatchMeGrow

Multiple Enterprise Customers use WatchMeGrow or PB&J.Allowing for easy access to the camera system through Engagement would be a huge benefit.
Beth Carlin 4 months ago in Online Ideas Workspace / Other 0

Remove Pin from Corporate Dashboard

The corporate portal displays the staff pin, however that does not push down to the schools. Can we remove that field please? It has caused confusion for customers.
Guest about 1 month ago in Online Ideas Workspace / Other 0

Ability to have Volunteers or Visitors Sign in and Out

There have been many scenarios over time where a center needs to have someone enter their facility and track the sign in and out. The current workarounds we provide is creating a child called volunteer and have the people listed as parents, or cre...
Sirah Brautigam 10 months ago in Online Ideas Workspace / OL - Staff Check In & Timecard / Other 1 Future consideration

Increased Password Security

Procare Online could benefit from having greater security during onboarding. Currently, when implementations creates accounts, we need to set customers up with a password and there is no requirement for customers to change it. It would be ideal of...
Kelly Kohlhagen 12 months ago in Online Ideas Workspace / Other 0 Future consideration