The questions default to "no" when you add a new student on the parent portal. This creates problems if parents skip over the questions. It would be less problematic if these could default to "n/a"

Currently our schools are able to save PRAs without selecting a rate for all classrooms setup with the "Event" Classroom Type. We have noticed there are some PRAs setup which do not have a rate, families are not being billed for the classroom and ...

parents changing from one type of service to another. When the parents change, it ends up skewing our attendance numbers. For example, if they were originally enrolled in full time care, but then decide they want to change to drop-in care. When th...

We require a report that can list active, scheduled children with court orders and restrictions.

Request received from Implementations 6/24: The FAX number on the MSA is not a required field and often centers do not have a fax. When a center does not enter a FAX number on their MSA, it use to automatically default to our 541-858-7008 fax. Tha...

This is additional audit capabilities so we can see who was the last to make changes within BAM

Currently, TE users are required to accept the PA-DSS terms and conditions on an annual basis in order to continue processing, we would like to reconsider how we handle this requirement to reduce support calls and streamline the processing experience

When entering a child's schedule, it is not uncommon to make an error and select dates in a different year. It would be great if you can set an alert "please note this schedule is more than 30 days old".

Since taking away the choice of charging upon approval it makes it hard for us to refund families who are not accepted into the program. Families were charged upon registration for summer even though the program couldn't accept them. We are not ok...

When parents select days off the parent managed calendar, no sponsors come through as selected on the child's PRA which is causing the system to only bill the one guardian. There is currently no setting or config that would allow the system to aut...