Skip to Main Content
Procare Solutions Internal Ideas Portal
ADD A NEW IDEA

Clear

Ideas

Showing 595 of 1897

Add Discover cards to acceptable payment method

Capital One has recently switched to Discover cards for all of their customers. Could you please consider adding this card to acceptable payment methods? We are trying to not handle any money/checks and use the online payment method only.
Guest 24 days ago in Desktop User Suggestions 0

Updates / new Releases

You should let companies know when you will do an update. Don't do it in the middle of the day. With Desktop, all check ins and users can't use Procare until we run the update on our server. Since we have moved to the cloud, we have had nothing bu...
Guest 26 days ago in Desktop User Suggestions 0

Refunds Overview

OL sites inquire why they can only refund payments made in the OL software going back 90 days. These types of questions usually arise when trying to refund a registration payment. When a fee cannot be refunded, we advise the client to write them a...
Johnny Colvin 11 months ago in TE Transactions / Operational Efficiency 0

transferring info from one school to another

It would be very helpful to be able to transfer information from one school to another as our students do eventually move from one to the other. So instead of having to manually add them and re-enter all their information and records, we could sim...
Guest about 2 months ago in Desktop User Suggestions 0

Send out proactive email notifications when there is a system issue or hire more people to answer the phone.

I should not have to explain this.
Guest 27 days ago in Desktop User Suggestions 0

Add Invalid Transactions to the ACH Returns/Credit Card Declines Report

On the POS Transactions page of TE.com it will show transactions labelled as "Invalid" in addition to declines when the View Declines box is checked. However, these invalid transactions don't show on the ACH Returns/Credit Card Declines or any oth...
Liam McCarthy 6 months ago in TE Transactions / Center Daily Tasks 1 Will Not Implement

Multiple Issues

Acct Key needs to reflect last name of child - not the card holder's name. Transactions not posted on the ledger are not bolded. Please return back to the bolded feature. When using the desktop to make payment if there is a credit on the account a...
Guest 30 days ago in Desktop User Suggestions 0

Monthly times report for schedules submitted

For our records we would like to have a monthly schedules report. This could look similar to the bottom of the Schedule Summary - Weekly report, but be a monthly overview of the HH:MM.
Guest about 1 month ago in Desktop User Suggestions 0

Cap limit for schedules per class room per day

My suggestion is to have a configuration in the system that allows a center to set a limit to how many schedules that families can submit in a class room per day. For example, if we can only accommodate 30 children per classroom due to capacity si...
Guest about 1 month ago in Desktop User Suggestions 0

ADDED report

We would like to request a report that will give monthly attendance and enrollment by age and payment
Guest about 1 month ago in Desktop User Suggestions 0