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Expand reporting on SCW usage

SCW AMs would like reporting on how many centers/which centers are using the following features: Registration 3rd party billing Insight app
Anastasia Goggins almost 2 years ago in Data Platform / Power BI Report 0

Report on tuitionexpress.com

Data we'd like to see: Company ID Root ID Center Name Last activity in https://www.tuitionexpress.com/ Interaction with merchant statement How many families are paying via the website in a given date range I'll be very honest that I do not know mu...
Anastasia Goggins almost 2 years ago in Data Platform / Tuition Express Reporting 0 Will not do

Weekly query/job needed to look at ach transactions for fraud markers

Due to a fraud action by a customer using ACH via TE, we will need to have a weekly job ran that scrapes all ach transactions and looks for ach rejects with the following characteristics. Rejects for: No Account, Invalid Account exceeding 35% of a...
Jason Tarrant over 2 years ago in TE Transactions / Operational Efficiency 2 Future consideration

SalesLoft Data

We would like to pull SalesLoft data into the datawarehouse and create reports around that data. Here is the link to the API documentation for SalesLoft. https://developers.salesloft.com/ This would be useful for AM, SWC, BDR, and Implementations ...
Ekin Van Winkle over 2 years ago in Data Platform / Platform Improvements 0 Planned

Product OKR Dashboard

This is in line with the "ELT OKR Dashboard" initiative. Product has a ppt. of Monthly metrics that is sent to ELT and is used to track their success and progress. Put the data in these slides into an Power BI report that can be viewed by elt and ...
John Margheret over 2 years ago in Data Platform / Power BI Report 0 On Hold

Add Audit trail (user) capabilities for BAM

This is additional audit capabilities so we can see who was the last to make changes within BAM
Mari Triphahn over 2 years ago in TE Transactions / Operational Efficiency 1 Future consideration

Reconsider PA-DSS requirement

Currently, TE users are required to accept the PA-DSS terms and conditions on an annual basis in order to continue processing, we would like to reconsider how we handle this requirement to reduce support calls and streamline the processing experience
Mari Triphahn over 2 years ago in TE Transactions / Procare Cust Support 0 Planned

Enable centers to receive chargeback notifications when Fax # in unavailable

Request received from Implementations 6/24: The FAX number on the MSA is not a required field and often centers do not have a fax. When a center does not enter a FAX number on their MSA, it use to automatically default to our 541-858-7008 fax. Tha...
Jessica Flitcraft over 5 years ago in TE Transactions / Procare Cust Support / Reduce Resources to support TE 0 Future consideration

Desktop Email Service Reporting Enhancements

Marketing wants to have the ability to view the historical data for the Email Service Provider page of the report to help them see historical trends in growth of adoption (to measure against adoption that shows after we add more marketing efforts)...
John Margheret over 2 years ago in Data Platform / Power BI Report 0

Add Company ID and Root ID filters to Desktop Extras reports

This will allow me to get total usage across a company and drill-down by center, without having to export.
Anastasia Goggins over 2 years ago in Data Platform / Platform Improvements 0 Planned