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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.

Ideas

Showing 1258 of 1993

Reports with address

It would be very useful for our Canadian customers to have a report that meets the info they need for taxes that they can share with their parents. At the moment the reports that show them how much parents pay, do not show the addresses and then n...
Titus Gill over 1 year ago in Procare Desktop / External 0 Will Not Implement

Myprocare Cache Busting - Force cookie refresh for all devices in regular periods

Myprocare.com regularly has issues with user logins and Hold That Pose errors related to invalid cookies. This is a frequent cause of Support calls and leads to a poor customer experience, especially because the service is primarily used by Parent...
Preston Holden 9 months ago in Procare Desktop / Internal Facing 3 Needs More Information

DC03 - Also remove Unassigned People

During a DC03 the unassigned people are not removed. So when a customer goes to add in families there is a huge list of accounts that are saved under unsigned. This causes a lot of confusion since they are doing a DC03 to start with a clean databa...
Chanel Carrigan almost 3 years ago in Procare Desktop / Internal Facing 3 Already exists

When a Third Party Contract Expires, Have SCW Automatically Uncheck the Subsidy Sponsor Box On PRA

Currently if a Third Party Contract expires, the Sponsor box on the child's PRA stays checked. When this happens it's causing a billing issue regarding discounts. The discount will calculate correctly on the Combined Ledger, but the discount is no...
Kevin Vergel-De-Dios 9 months ago in SCW 0 Planned

Ability to customize recurring payment digital request wording

When the recurring payment digital form is sent out, it says to reach out if they received the message in error or didn't request a change, but it isn't clear who to reach out to. Customer would like the option to add their school email address or...
Shelby Hansen over 2 years ago in Procare Desktop 0 Planned

Add multiple tables to Data Viewer (Account and Child)

Customer currently can only run data viewer reports by pulling account level info OR Child info. Customers want more flexibility with creating reports that have all the information for both Account lever items (Tracking, Uder defined, etc) and chi...
Elliott Tarrant almost 3 years ago in Procare Desktop / Internal Facing 1 Will Not Implement

Add approval requirement for updating Parent and Contact info in Connect Portal

Currently parents and contacts can go in and change information without needing admin approval.
Guest almost 6 years ago in SCW 2 Future consideration

User Active/Inactive change report

Customer would like to be able to report on A list of users who have had their account made inactive as of x date A list of users who have had their account made active as of x date Preferably, this would exist as a Corproate report, if not a Cent...
Beth Carlin 3 months ago in Procare Desktop / Internal Facing 0

POS Payments should post the same day!!!

There has to be a way for payments to process to our bank if the payment is made before a certain time each day.
Guest 3 months ago in Desktop User Suggestions 0

Allow users to create custom training for their locations

Customers would like the ability to add custom training to Procare Professional Developlent, specific to their needs
Beth Carlin 3 months ago in Professional Development / Course Content 0