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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Email Address Updates

Currently, if a parent or staff updates their email address and was already signed up, they need to reach out to Support to update the user record in QueenBee. It would reduce support volume and be a better user experience if updates to the Carer ...
Shannon Nowak 11 months ago in Online Ideas Workspace / OL - Student Data 0 Future consideration

Cadence - Add Parent Fields to the Get '/agingreport/araging' API

Cadence is hiring a third party collections agency vendor who will have access to calling this API and needs the below parent contact fields to be included: Address Cell Phone Number Home Number Email Address
Kevin Vergel-De-Dios 4 months ago in SCW 0 Future consideration

Would like the ability to toggle on mandatory signatures for parents on incidents reports created.

Centers would like the ability to make signatures mandatory for parents on all incident reports they create. Right now when a center is creating the Incident Report they have to manually select "Request a Digital Signature from Parents" when they ...
Benita Levario 8 months ago in Online Ideas Workspace / OL - Daily Activities / OL - School Settings 1 In Review

MESSAGE WINDOW - Cancel/Edit any processing fees Message - After Cancelling/Modifying batch

When centers cancel or modify a batch, it would be helpful if the system would remind the current user cancelling/modifying the batch, to cancel/modify any card processing fees if the center is surcharging. This would help remind clients to cancel...
Javier Madera 10 months ago in Procare Desktop 1 Will Not Implement

Translating to Spanish for families

In the southern region families have mixed language needs. English and Spanish are the primary languages. Currently families are not able to opt for information to be translated in Spanish and the system does not offer an option for the message to...
Guest about 1 month ago in Desktop User Suggestions 0

Tax Receipts for Canadian Customers

Need the ability to generate tax receipts for Canadian tax papers via Procare Desktop. With the ability to email them out similar to invoices.
Guest about 1 month ago in Desktop User Suggestions 0

Add images to incidents

Ive had a handful of centers ask for a way to streamline the incident report option by adding pictures of the incident with the sharing of the activity. At the moment, i have told them to send pictures separately but that doesn't complete the inci...
Jose Arias about 1 month ago in Online Ideas Workspace / OL - Daily Activities 0

Allow more than one Super Admin

The super admin would like to have other team members have the same access to their multi site registries.
Guest about 1 month ago in Professional Development / Learning Management System 0

Update time frame for auto-checkout of children on timecards.

There appears to have been a change to the children timecards where they are automatically checked out at the time of our closure if their parents had not. I would like to figure out how to change that or have it reverted back. Per state licensing...
Guest about 1 month ago in Desktop User Suggestions 0

Allow Users to remove Billing Type New Item from Invoices/Plans

Customer would like to remove theNew Item Billing Type from Invoices / Recurring Plans They would like their staff to use Presets, rather than creating a new item for the invoice.
Beth Carlin about 1 month ago in Online Ideas Workspace / OL - Billing & Accounting 0