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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Myprocare account import naming format

Customer uses child last names as the convention for Account Key, and would like there to be an option in the myprocare setup wizard to allow for that. Currently the only options are based on payer last name or last name + first initial
Jesse Hartman 2 months ago in Procare Desktop / Enterprise Support 0

Include requested schedule in Registration

Customer would like to allow parents to request schedules in the Procare Online Registration / Re-Registration Forms.Likely from a preset list. Maybe like a checkbox listBe able to approve the registrationAnd separately approve the schedule request
Beth Carlin 2 months ago in Online Ideas Workspace / OL - Enrollment 0 Future consideration

Primary/Scheduled Classroom enhancement

The new dropdown menu in the child schedule window has been a welcome addition, but the followup questions we've received from multiple Enterprise customers has been whether we can associate that Primary Classroom selector with the schedule in que...
Jesse Hartman 2 months ago in Procare Desktop / Enterprise Support 0

Attendance Billing Plan Report

A Tuition Billing Plan Report existsIt is helpful to see who does not have a recurrin gplan filled outI am not seeing one for attendance recurring billingStudents with attendance recurring billing do not show their recurring billing on the tuition...
Beth Carlin 2 months ago in Online Ideas Workspace / OL - Reports 0 Planned

Have the Fingerprint reader work with Procare Online

Customer would like the Fingerprint reader to work with procare Online.It adds a needed level of security.Staff have proven they might share their PIN and log in other employees
Beth Carlin 2 months ago in Online Ideas Workspace / Other 0

Indicator for missing schedule and billing

Customer would like an indicator or warning when an enrolled student does not have a current schedule or recurring billing Plan They have run into multiple times where a student is enrolled and they realize the schedule or billing had not been ent...
Beth Carlin 2 months ago in Online Ideas Workspace / OL - Billing & Accounting / OL - Student Data 0 Future consideration

After 2025.11.1 update

Guest 2 months ago in Desktop User Suggestions 0

Allowing international emails

Customer BAM 69358262 emailed in regarding several of her families having international emails (customer included 240366442@qq.com as an example). I confirmed with a supervisor that this isn't going to be allowed in OL as it currently doesn't reco...
Red Lake about 1 year ago in Online Ideas Workspace / OL - Parent Messaging 0

Removal of Maintenance Feature

A customer mistakenly used the maintenance function to purge her ledger data. It's been reported by Enterprise Support that this is something that has been an issue for years because even though there are safeguards around the feature's use, it is...
Jesse Hartman 2 months ago in Procare Desktop / Enterprise Support 0

Save email templates in email account statements feature

Centers send account statements on a weekly or monthly basis and have to retype their message every single time. Many centers have asked if we can save templates in there. A simple, yet delightful, add for our customers.
Courtney Iversen about 1 year ago in Procare Desktop / External 0 In Review