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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Staff can add in their own PTO requests

Staff have to speak to me (owner/director) to put in their PTO or appointment requests. I have to manually adjust their shifts accordingly. If they were able to add in days they are unavailable on the app themselves and then it shows when I go in ...
Guest 4 months ago in Desktop User Suggestions 0

Data Viewer for Tuition Express Reports

I usually pull the information of POS's from the main page of tuitionexpress.com, however, with the service being discontinued, pulling that information into an excel spreadsheet from the new Procare forms is very difficult.
Guest 4 months ago in Desktop User Suggestions 0

SCW - Clients need the ability to either pull a report or a PDF file of the registration confirmation questions

SCW - Clients need the ability to either pull a report or a PDF file of the registration confirmation questions that the families have marked that they read/agreed to during the registration process. Many schools need this as a licensing requireme...
Courtney Masters about 2 years ago in SCW 1 Future consideration

Add link to Engagement materials under "Connected with Engagement" menu

It is difficult for center owners, directors, and teachers to find engagement help articles because most are held under the Procare Online section of the support site. A quick link to help them find the needed resources (parent-facing content, tra...
Courtney Iversen 11 months ago in Procare Desktop / Internal Facing 2 Will Not Implement

Report enhancements

Centers currently lack the ability to properly reconcile from transaction to settlement using our currently reporting. While approximation can be done it is hard to know what specific transaction belongs to which deposit using the BAR, or BAR with...
Jacob Hunsicker 5 months ago in TE Transactions / Center Daily Tasks / Increase TE Adoption / Procare Cust Support 0 Future consideration

Allow GL Data to Appear on Financial Reports When Using New Type Fees at Center Level

Cadence would like to have the ability for GL data to reflect on financial reports in SCW when creating and using new type fees set up at the center level in SCW. Right now, this data only properly reflects on reporting when creating and using the...
Robert Skylis 5 months ago in SCW 1 Future consideration

Audit or Logging for Billing in Online

We are frequently asked by customers who made changes to Billing (for example, a recurring plan stopped or changed) and it would be very helpful to both Support and our customers if changes to Recurring Plans, Invoice Cancellations, or Payment Ref...
Shannon Nowak 9 months ago in Online Ideas Workspace / OL - Billing & Accounting 0 Future consideration

Change descriptor of ACH refund on merchant statements

When ACH refunds are initiated, the descriptor on the customer merchant statement comes through as "AC-PPD-Credit On Us" which is a odd and somewhat confusing descriptor and we would like this changed to "ACH Refunds" as this will be far more clea...
Nick Sarbaum almost 2 years ago in TE Transactions / Operational Efficiency 0 Planned

Printable Deposit Report

Clients often request a print friendly version of reports, particularly the deposit report. Most people want some type of slip that they can use when they bring cash/checks to the bank to support them in ensuring everything is accurate.
Guest almost 4 years ago in Online Ideas Workspace / OL - Reports 0 Already exists

Enhancement to Enrollment Status Summary report

Customer provided feedback about the Enrollment Status Summary report, that it does not display children who are not yet born. This is a gap that would be extremely helpful for centers to help manage infant waiting lists. When you run the report n...
Jesse Hartman 2 months ago in Procare Desktop / Enterprise Support 0