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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Fix ACH Payment Posting on FE so that centers can utilize the feature

ACH is not currently being enabled as a payment option on FE, as payment posting is inconsistent. ACH Returns and refunds also cause issues when posting to Desktop.
Zachary Keith about 1 year ago in Procare Desktop / External 1 Will Not Implement

Add filter options for Categorized Transaction Summary report

School would like to have additional filter options when generating the Categorized Transaction Summary report. filter on Line item Description filter for specific Invoice Amounts
Rob Relf 4 months ago in Online Ideas Workspace / OL - Reports 1 Will Not Implement

Desktop Procare Email: Easy Access to copies of emails sent or CC option

Configuration > System > Regions & Schools > Set Options > General > Messaging Options > Service Provider set to Procare Customer would like this setting to allow for users to access copies of the emails they have sent after ...
Beth Carlin over 2 years ago in Procare Desktop / Enterprise Support 3 Will Not Implement

Auto update Classroom based on Enrollment Status

The customer would like Procare to automatically assign the Classroom alongside the child's schedule. This way, when the new schedule shows a child is scheduled for a new classroom on a new date, the system sees the new schedule and automatically ...
Beth Carlin 4 months ago in Procare Desktop / Internal Facing 3 Will Not Implement

Ability to hide, delete, or deactivate existing schedule templates

Would like to see the ability to better manage schedule templates. Specifically, old schedule templates are unable to be hidden or removed via the Schedule Templates manager if they are in use - it would be very helpful to be able to remove the sc...
Jesse Hartman over 1 year ago in Procare Desktop / Enterprise Support 1 Will Not Implement

Remove the number of enrollment field in school profile

Customer would like to remove the number of enrollment in school profile BAM 51109127 requested this.
Kelly Kohlhagen 4 months ago in Online Ideas Workspace / OL - School Settings 0 Will Not Implement

Favorite Data Views

Customer would like a way to favorite the Data Views that they use most frequently, similar to how favorites in Standard Reports were done.
Jesse Hartman 9 months ago in Procare Desktop / Enterprise Support 1 Will Not Implement

add incremental hourly formulas to default formulas

most of our customers who need an hourly rate applied to their kiddos need it on an incremental basis. For example, if a child is there for any portion of an hour they will get charged for a full hour. Right now, the desktop default formulas actua...
Courtney Iversen about 2 years ago in Procare Desktop / External 2 Will Not Implement

Tuition Express reports need to have the option of Excel format

Most centers use excel, QuickBooks, or another type of program to reconcile bank accounts. All of these programs use excel as a starting point and puts Procare behind the times. Since we only have these reports from tuitionexpress.com in PDF forma...
Johnny Colvin almost 2 years ago in TE Transactions / Center Daily Tasks 1 Will Not Implement

Desktop / Engage Single Sign-On (SSO)

Customer is looking to use SSO for Desktop and Engagement Functionality.
Beth Carlin 9 months ago in Procare Desktop / Internal Facing 2 Will Not Implement