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Batch Payment Upload - Agency Accounting

Customer frequently encounters situations where they have payment checks from subsidy agencies that cover large sums of money that must be entered into Agency Payments manually, line by line. The system as-is requires manual entry which is laborio...
Jesse Hartman 10 months ago in Procare Desktop / Enterprise Support 1 Future consideration

Child Record indicators

Kiddie Academy reported that during the initial enrollment process when a child's record is being configured/setup (enrollment status, relationships, billing box, schedule, etc.), some items can be missed or forgotten which has downstream impacts ...
Jesse Hartman over 1 year ago in Procare Desktop / Enterprise Support 2 Planned

Remove Age Range from Enrollment Status Summary Report

The Enrollment Status Summary Report in Desktop (Reports > Standard Reports > Family Data > Child Enrollment > Enrollment Status Summary) includes a built-in age filter (Age in Months; Range: 0–1200 months). This restriction creates re...
Shannon Nowak 5 months ago in Procare Desktop / External 0 In Review

MyProcare: Allow 3rd option for gender selection

On the MyProcare registration form, you can add a gender selection. However, there are only 2 options. Customers would like to see "prefer not to say" or "other" as a 3rd option. This would make the form more accessible and useful for centers.
Kami Lee over 3 years ago in Procare Desktop / External 1 Will Not Implement

Allow Desktop to Surcharge a Percentage and a Flat Amount

Both Procare Online and SchoolcareWorks allow customers to surcharge a percentage and a flat amount.
Zachary Keith over 1 year ago in Procare Desktop / External 0 In Review

Add a billing period to invoices.

Add a billing period to invoices. The customer thinks that this could be a big step forward in customers being able to calculate an FTE value that ties to tuition billed. It is not really about what the parent sees but more about the accounting si...
Beth Carlin 11 months ago in Procare Desktop / Internal Facing 0 In Review

Enhancement to Enrollment Status Summary report

Customer provided feedback about the Enrollment Status Summary report, that it does not display children who are not yet born. This is a gap that would be extremely helpful for centers to help manage infant waiting lists. When you run the report n...
Jesse Hartman 6 months ago in Procare Desktop / Enterprise Support 0

Desktop: Additional Control over password requirements

Creme de la Creme / KinderCare has specific password requirements.They would like Procare to either match these requirements or allow their System Supervisors to enact the additional password requirements. Minimum - 14 Complexity - 3 of 4 types (U...
Beth Carlin 6 months ago in Procare Desktop / Internal Facing 1 Future consideration

Improved Photo Sync/Photo Editing

DT centers are only able to sync profile photos the first time a staff/student/pickup person is added to Procare. Center is not able to make changes or update them over time and would like to either have updated photos in desktop change Family Eng...
Owen Carlson over 2 years ago in Procare Desktop / External 3 Already exists

Custom Report - Schedule Summary

This is a customer-funded report request. The parameters of the report would need to require the user to select one classroom (rather than multiple), as well as a weekly range. The report, once run, would contain 5 sections, one for each day of th...
Jesse Hartman 6 months ago in Procare Desktop / Internal Facing 0 Future consideration