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Birth/Foster Parents relationships

With kids who live in foster homes or who's birth parents still interact with their kid, It would be nice to have that reflected in the information and relationships in Procare Desktop. That way there is mom/dad but also to option to select birth ...
Titus Gill over 2 years ago in Procare Desktop / External 0 Will Not Implement

Custom Data View - Billing Box Activity

Customer maintains a fee assistance program and the fees are tied to unique IDs that are created and maintained in a third party platform. The unique ID that they are using from their vendor has been applied to child records within Desktop in the ...
Jesse Hartman about 1 year ago in Procare Desktop / Internal Facing 0 Will Not Implement

Billing Box import utility

Customer maintains a fee assistance program and the fees are tied to unique IDs that are created and maintained in a third party platform. The school district is going to be implementing an automated process by which families can apply for fee ass...
Jesse Hartman about 1 year ago in Procare Desktop / Internal Facing 0 Will Not Implement

Automated Standard Report generation and distribution

The Gardner Schools - 72930752 Customer would love to see a feature where they can configure specific Standard Reports to run on a recurring basis, and have those reports emailed to a list of email recipients that they can set beforehand. Example:...
Jesse Hartman over 2 years ago in Procare Desktop / Enterprise Support 4 Will Not Implement

Attendance Report Request

Average length of stay for children that have withdrawn (not counting currently enrolled studentsQualifiers:• If they withdrew for less than a month and re-enrolled and are currently enrolled, the withdrawal period would not count• If they withdre...
Michelle Lackey over 2 years ago in Procare Desktop / Internal Facing 1 Already exists

Dayforce integration or API

Customer uses Dayforce as their time and attendance solution, and need to have a connection with Desktop where they can sync attendance data in real time so that the information on their dashboard (engagement) is accurate. Ideally it would be from...
Jesse Hartman over 1 year ago in Procare Desktop / Enterprise Support 1 Will Not Implement

Authentication/verification process for digital payment filing

Customer is not currently using TE - they did in the past, but went away from it because they found more competitive rates elsewhere and were concerned about the lack of security. They've recently heard that our rates have become more competetive ...
Shelby Hansen over 2 years ago in Procare Desktop / External 2 Will Not Implement

Corporate report with classroom capacities

Customer would like to be able to pull a report at the corporate level that shows classroom capacities.
Shelby Hansen over 2 years ago in Procare Desktop / External 0 Will Not Implement

Charge/billing cycle report

User wants a custom report that lists all charges but also breaks down and adds in billing cycles. Wants this in Corporate report Data viewer. Meeting with the customer on 5/15 to get more details. After speaking with the customer, she explained t...
Shelby Hansen over 2 years ago in Procare Desktop / External 0 Will Not Implement

There should be a way to merge parent accounts when duplicates are made.

Instead of having to a delete duplicate account after manually entering the secondary accounts information, we should be able to just merge the information into a single account.
Tam Roberson over 2 years ago in Procare Desktop / Internal Facing 0 Will Not Implement