Kinderconnect is a 3rd party provider that partners with state subsidys to track attendance for subsidy billing. Arizona is an approved state for the Desktop and Online platforms and would like to announce in January that Procare is an approved pl...

This would be useful for both administrators and teachers to be able to schedule a message/activity to post at a certain time of a day. For example, am administrator may want to schedule a message reminder for parents to attend an event that they ...

I was not able to control which posts should require admin approval and which shouldn't. The schools should be able to make these decisions themselves and control it under "school settings" instead of having to message the help center.

It would be nice to have an extra alert added for check in and out functions after the button is pressed. Sometimes when you press those buttons and move away from the screen to a different user, the time will get missed in the system because it i...

We are now required to stack the billing with agency payments. The children need to be in the same classroom, for the same days, with 2 different schedules. This is to allow one agency to cover the morbning, and the other to cover the afternoon. C...

Caller suggested an option for 35-hour (one hour of sick PTO for every 35 hours worked) in accordance with new MI state laws; Ticket number 01594627

Kiddie Academy reported that during the initial enrollment process when a child's record is being configured/setup (enrollment status, relationships, billing box, schedule, etc.), some items can be missed or forgotten which has downstream impacts ...

The seperation of the classroom and office chat in the engagement app has created additional work on our parts in handling parent communication.

On the MyProcare registration form, you can add a gender selection. However, there are only 2 options. Customers would like to see "prefer not to say" or "other" as a 3rd option. This would make the form more accessible and useful for centers.

The Tuition Express Authorization Form that some centers use to gather CC information from parents does not have a field for the CVV. The new hpp_profile update in Desktop now requires the CVV for stored cards, so centers are not able to get the n...