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Optional Messaging when Newsletters are sent

Customer would like to see an option when sending newsletters that would also send an SMS or in-app message to the recipients to remind them to check their email for the newsletter.
Jesse Hartman about 1 year ago in Online Ideas Workspace / OL - Newsletters 0

Offline payment log - choose date

Ability to choose the date that is logged when entering a cash or check payment manually. Currently, it only logs the dare that you enter it manually, but customers would like to be able to indicate when they received the payment.
Rachel Haver about 1 year ago in Online Ideas Workspace / Tuition Express/Payments 0

Prevent ledger from closing after posting

Currently, the only option to post to the ledger posts and closes the ledger in a single action. It would be very helpful if there were a 'save' button so that users can save their work as they go. The problem is that if multiple entries needed to...
Jesse Hartman about 2 years ago in Procare Desktop / Enterprise Support 0 Will Not Implement

Allow Centers to Add a Surcharge for Debit Card Payments

Many centers are greatly disappointed when they learn that Procare Online & Tuition Express can only add a surcharge for Credit Card Payments. Many centers that have used other processing services, like Stripe, are accustomed to passing on all...
Zachary Keith about 4 years ago in Online Ideas Workspace / OL - Billing & Accounting 3 Will Not Implement

Option for Static SISO QR Code

Customer would like a single, static, QR Code for SISO. "If we could have a stable scan code that would work better for the school as we have multiple drop off and pick up zones which are outside on the playground. That would at least take care of...
Zachary Keith about 4 years ago in Online Ideas Workspace / OL - Sign In & Attendance 1

Agency Version of Primary Accounts @ 30 Day Aging - Details

Kama'aina Kids (BAM: 10859000) would like an Agency Version of the Primary Accounts @ 30 Day Aging - Details Location: Corporate Reports > Standard Reports > Family Accounting > Account Aging
Beth Carlin about 1 year ago in Procare Desktop / Internal Facing 0 Will Not Implement

KES: increase max allowed code numbers from 512 to at least a count of 1,999 . Procare DT Hardware product (Keyless Entry System)

Please add more details Required V2 KES, very large centers are hitting a wall, their current family/employee count exceeds the capacity of codes the V2 KES can handle. From two unrelated center calls it seems to max out at about 512 codes. The l...
Mark Boicey about 1 year ago in Procare Desktop / External 1 In Review

Exposure settings for pay codes

Adding exposure settings for pay codes would allow better control across multi-location setups. Some locations have need for specific pay codes that other locations do not need to have visibility on.
Jesse Hartman about 2 years ago in Procare Desktop / Enterprise Support 3 Will Not Implement

User/Timestamp data for Enrollment Status

Customer would like to see user and timestamp data for changes made to enrollment status within Desktop that are currently not captured by the system. Ideally they would like to be able to report on changes made to these records but are unable to ...
Jesse Hartman about 2 years ago in Procare Desktop / Enterprise Support 1 Planned

Subsidy Account Reporting that includes the student's name

Centers have been asking for better reporting for transactions documented under the "Subsidy Account" that includes the student's name. The ledger detailed transaction report has a column for the student name, but the name does not generate in thi...
Marissa Ryan about 4 years ago in Online Ideas Workspace / OL - Reports 1