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KARES import process - user warning

KA has requested a feature for the KARES import process that would notify or warn a user when a child is moving between schools.
Jesse Hartman over 1 year ago in Procare Desktop / Enterprise Support 0 Will Not Implement

Filter reports by school ID

As a Center on TE that has multiple locations, I want to be able to filter on SchoolID when generating reports, so that I do not have to filter through unrelated data when I may only care about a certain school (NOTE: this will only be made availa...
Mari Triphahn over 1 year ago in TE Transactions / Center Daily Tasks 0 Planned

Corporate report version: specific summary - Agency Accounts Only

Customer has requested a new Corporate Report that is a variant of an existing Corporate Report. Starting report would be Standard Reports > Agency Accounting > Charge Credit Summary > Specific Summary - Agency Accounts Only The request i...
Jesse Hartman over 1 year ago in Procare Desktop / Enterprise Support 0 Will Not Implement

Gratuity option for parents to tip staff members

I have been a customer of Procare Software since 2012. I love the software and how it helps me manage my business. However, there is one super important feature missing that will help the entire struggling industry. Procare has the possibility of ...
Bennett Wright over 3 years ago in TE Transactions / Increase Revenue 1 Future consideration

Auto populate Tuition Express ID in Salesforce Accounts

Currently the only place to find a Tuition Express account number is in BAM. Adding this field in Salesforce would benefit multiples teams/depts. It would be important for this TE ID to only be visible in SF once a TE account status is "Pending/Pr...
John Fargason over 3 years ago in TE Transactions / Reduce Resources to support TE 1 Already exists

Enhanced Ledger Lock functionality

The request would be to add an option under the 'Recurrence Type' menu for the 1st business day of the month, or to have Ledger Lock calculate weekends and configured School Close Dates when determining grace periods. Their intent is to lock the l...
Jesse Hartman over 1 year ago in Procare Desktop / Enterprise Support 0 Will Not Implement

Add Employee Hire date to Immunization Report

Jamie Chiero with Endeavor schools emailed in, he would like to see the hire date of an employee on the Immunization Report in Desktop. I am adding the request to AHA for further tracking. " I received the request below and was wondering if it wou...
Lexi Hueseman almost 2 years ago in Procare Desktop / Enterprise Support 0 Will Not Implement

As a SCW user, I would like to make multiple ACH/Check refunds for the same amount in the same batch.

Cadence is struggling with duplicate transaction prevention logic in TE when it comes to making ACH/Check refunds. For example, they needed to submit multiple refunds for the same amount to the same account in the same batch window and received an...
Bennett Wright almost 2 years ago in TE Transactions / Operational Efficiency 0 Future consideration

Security enhancement for Intellikids Extra

Intellikids mentioned that they have had a few customers reach out with the following issue. Children's Lighthouse and Creative World have both indicated that this affects them negatively. The Intellikids extra is for admins to configure which sit...
Jesse Hartman almost 2 years ago in Procare Desktop / Enterprise Support 0 In Review

Allow Payment button in MyProcare to be turned off at the School level

Allow Payment button in MyProcare to be turned off at the School level. Currently the MyProcare button is either on or off for an entire IKN which disenfranchises our larger corporate accounts that want more granular control. Even a regional on/of...
John Michaels almost 2 years ago in Procare Desktop / Enterprise Support 0 Future consideration