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Allow other enrollment statuses to sync to Engagement

Several customer have expressed a need to have access to other statuses that sync records into Engagement functionality. Allowing a 'Pre-enrollment' status to sync family data into Engagement and send out parent invitations prior to the child's ac...
Jesse Hartman 7 months ago in Procare Desktop / Internal Facing 1

Custom Tracking Item Report

Customer wants a Standard Report that they can print out for licensing needs that will display all of the tracking items and information that they track. Customer has licensing requirements for all of the information that is captured on their enro...
Jesse Hartman 7 months ago in Procare Desktop / Internal Facing 1 Future consideration

Customized Recurring Payment Authorization email/text/form

Customer is asking if it is possible to customize their Recurring Payments Authorization email/text/form to include their organization name instead of the school name in Desktop that the Recurring Payment Authorization functionality references. Th...
Jesse Hartman 8 months ago in Procare Desktop / Internal Facing 0

Add link to Engagement materials under "Connected with Engagement" menu

It is difficult for center owners, directors, and teachers to find engagement help articles because most are held under the Procare Online section of the support site. A quick link to help them find the needed resources (parent-facing content, tra...
Courtney Iversen 4 months ago in Procare Desktop / Internal Facing 0

Custom Data View - Billing Box Activity

Customer maintains a fee assistance program and the fees are tied to unique IDs that are created and maintained in a third party platform. The unique ID that they are using from their vendor has been applied to child records within Desktop in the ...
Jesse Hartman 4 months ago in Procare Desktop / Internal Facing 0

Billing Box import utility

Customer maintains a fee assistance program and the fees are tied to unique IDs that are created and maintained in a third party platform. The school district is going to be implementing an automated process by which families can apply for fee ass...
Jesse Hartman 4 months ago in Procare Desktop / Internal Facing 0

Change 4006 Error message within MyProcare to be more descriptive

The 4006 error message as presented on MyProcare.com is a very confusing error message as it advises to call into Tuition Express support but this is a step that actually must be completed by the center, not the parents who see the error message l...
Nick Sarbaum almost 2 years ago in Procare Desktop / Internal Facing 5

Schedule Manager

Customer would like a more efficient way to manage child schedules inside of Desktop. It is prohibitively time consuming to manually enter each child's schedule, and they would ideally like to see some kind of Schedule function that would allow fo...
Jesse Hartman 10 months ago in Procare Desktop / Internal Facing 0 In Review

Prevent Licensing Update if the new v10 token will downgrade below applied modules

Procare Home > Configuration > License > Update License | Procare Home > Configuration > Update License When updating license, it should compare against the current v10 token and the v10 token that it is about to update to and preve...
Preston Holden 10 months ago in Procare Desktop / Internal Facing 0 Future consideration

NACHA character limit increase from 17 numbers to 20 numbers

Center is trying to use Direct Deposit extra add on for Procare DT. The NACHA from Chase Bank needs to be 20 numbers, but Procare DT only allows 17 numbers. Director reached out to Chase bank for accommodations but they told her it has to be 20 nu...
Dominic Smith over 1 year ago in Procare Desktop / Internal Facing 0