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Allow for Split Payments without creating multiple accounts

Procare Desktop now allows for more than one payment method to be saved to an account.Customer would like the ability to split parent recurring payments without having to create separate family Desktop accounts.Current Process for split payments: ...
Beth Carlin 5 months ago in Procare Desktop / Internal Facing 1 Will Not Implement

Desktop Report: Employee Turnover Percentage

This report would scrape data from the employee work history. The database could perhaps scrape data from the classroom configurations to see the average number of employees or even simply pull from employee statuses. The number of separations div...
Beth Carlin 5 months ago in Procare Desktop / Internal Facing 0

Desktop Report: Enrollment Over Time

(with command prompt to pull week over week, month over month, quarter over quarter, year over year, etc.). This report would be an elaboration on Enrolled Status Summary but with the statuses on the y axis and the time increments on the x axis to...
Beth Carlin 5 months ago in Procare Desktop / Internal Facing 0

Desktop Report - Lifetime Value of an Account

This report would scrape data from ledger to calculate first off the average revenue per family account. Then it would scrape data from enrollment status (assuming revenue obtained only when the child is tagged as enrolled is what we would like to...
Beth Carlin 5 months ago in Procare Desktop / Internal Facing 0 Future consideration

Add a billing period to invoices.

Add a billing period to invoices. The customer thinks that this could be a big step forward in customers being able to calculate an FTE value that ties to tuition billed. It is not really about what the parent sees but more about the accounting si...
Beth Carlin 11 months ago in Procare Desktop / Internal Facing 0 In Review

Desktop: Additional Control over password requirements

Creme de la Creme / KinderCare has specific password requirements.They would like Procare to either match these requirements or allow their System Supervisors to enact the additional password requirements. Minimum - 14 Complexity - 3 of 4 types (U...
Beth Carlin 6 months ago in Procare Desktop / Internal Facing 1 Future consideration

Custom Report - Schedule Summary

This is a customer-funded report request. The parameters of the report would need to require the user to select one classroom (rather than multiple), as well as a weekly range. The report, once run, would contain 5 sections, one for each day of th...
Jesse Hartman 6 months ago in Procare Desktop / Internal Facing 0 Future consideration

Desktop / Engage Single Sign-On (SSO)

Customer is looking to use SSO for Desktop and Engagement Functionality.
Beth Carlin about 1 year ago in Procare Desktop / Internal Facing 2 Will Not Implement

Change 4006 Error message within MyProcare to be more descriptive

The 4006 error message as presented on MyProcare.com is a very confusing error message as it advises to call into Tuition Express support but this is a step that actually must be completed by the center, not the parents who see the error message l...
Nick Sarbaum over 2 years ago in Procare Desktop / Internal Facing 5 Will Not Implement

NACHA character limit increase from 17 numbers to 20 numbers

Center is trying to use Direct Deposit extra add on for Procare DT. The NACHA from Chase Bank needs to be 20 numbers, but Procare DT only allows 17 numbers. Director reached out to Chase bank for accommodations but they told her it has to be 20 nu...
Dominic Smith about 2 years ago in Procare Desktop / Internal Facing 0 Will Not Implement