Skip to Main Content
Procare Solutions Internal Ideas Portal
ADD A NEW IDEA

Clear

Ideas

Showing 653 of 1986

Decrease wait times for telephone support calls

I just spent one hour and 44 minutes to get the following solution: "wait until tomorrow and then the problem will be fixed." I waited 70 minutes in your queue and then another 34 for Ulugbek Samadov to supply the above. I called because parents a...
Guest 2 months ago in Desktop User Suggestions 0

Turn Off Auto Process for Swipe Feature

Although it seems to be a convenience to auto process once you have swiped during POS, it is not. This leaves room for error if the parent is not wanting to pay the account balance in full. It does seem easy to just change the amount, but in insta...
Guest 2 months ago in Desktop User Suggestions 0

Batch Late Payment Fee

It's super important for center's to easily assess a late payment fee to all parents who still owe a balance as of a certain date or day. Desktop has this, BrightWheel has it, and center's are asking for it on every call.
Guest about 4 years ago in Online Ideas Workspace / OL - Billing & Accounting 6 Future consideration

Newsletter Access from App

It would be great to be able to access newsletters that have been posted from the app. Many times, those are sent out with information for the future. I find it that it is hard for parents and staff to look back through emails to find the newslett...
Guest 3 months ago in Desktop User Suggestions 0

Multi-Language support

Many of our families do not speak English. We would like enrollment information (MyProcare) to be available in more than one language. I was told this is not possible at this time: From: Taylor Swaney <support@procaresoftware.com> Sent: Wedn...
Guest 3 months ago in Desktop User Suggestions 0

Automatice Billing of late pick up fee

We have established a detailed scheduling system for each child, ensuring that their time at our facility is organized and efficiently managed. In addition to this, we also oversee the billing process, which is determined by a predefined rate for ...
Guest 3 months ago in Desktop User Suggestions 0

Withdrawn Date

Please allow parents to still sign in and out on the withdrawn date. That is their last day. For example, if their last day is Friday July 11, then I enter July 11 as their withdrawn date. Parents are unable to sign their child in and out.
Guest 5 months ago in Desktop User Suggestions 0

Child pick/up and delivery sheet

Hello We would like to change the bottom of the bus sheets. Please see below. Thank you.
Guest 3 months ago in Desktop User Suggestions 0

A Data Viewer for Tuition Express Reports

Allow for Data Viewer type reports for Tuition Express Reports.
Guest 5 months ago in Desktop User Suggestions 0

please allow teacher check in to migrate to desk top!!

No description provided
Guest 5 months ago in Desktop User Suggestions 0