Ideas

In Support, we have received over 150 calls since 2024 regarding KinderSystems sync errors, where the customer cannot tell what is causing the transmission or matching error. They are presented with a generic "Error" with no way to validate what t...

The password reset email currently instructs users to "please contact us [the Procare Solutions team]" if they did not initiate the reset request. However, there is no meaningful action customer-facing teams can take in these cases beyond informin...

Primrose School of Winter Springs is looking for a report that is similar to the Parent Connection > Daily Activity > "Activity Summary" page that is transitioned into a PDF or Excel sheet to be able to show their teachers how many of each a...

We need a scheduling tool similar to the 7Shifts App that allows us to place staff in a schedule and publish that schedule weekly (two weeks in advance). In addition the tool should allow staff to request time off for our staffing manager to appro...

The calculated balance amounts displayed on the Amount Unpaid and Amount In Process filter buttons within the Billing section are not updated in real time. This delay has led to confusion and mistrust among hundreds of customers who rely on these ...

We are requesting an enhancement to the Procare Desktop Extra for Kindersystems. Currently, the Extra handles the matching of children and the transmission of attendance. The state of Arizona requires the ability to transmit absences using the Ext...

BAM 17327695 and 10514000 would like the option to add percentages for line items, just like you can with discounts, within invoices

BAM 61423721 would like the documents feature to be easier to navigate both on the staff side and parent. Center does not want to have to send a "user manual" for parents to quickly fill out a document. In DE, they have 44 possible documents that ...

BAM 80131389 would like for old messages that have already been read to be hidden somewhere after a while so they only see the most recent ones and don't always have to look at all messages in one place/can just focus on the newest ones.

BAM 30041943 wants staff timecard on the app.