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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.

Ideas

Showing 1355 of 2021

Customer needs ability to have admins change child centers on the child tab within a center Level

These admins need the ability to switch kids between the centers they oversee. They have too many centers and frequent changes (that need to be updated immediately), for someone with Business Level access to be doing it for them. To our knowledge,...
Tammy Schroeder over 2 years ago in SCW 1 Will Not Implement

Please remove the cards we do not accept from myprocare.com

We do not accept American Express or Discover. Showing these as an option creates confusion and frustration for our families
Guest over 1 year ago in Desktop User Suggestions 0

Network Door Controller

We have experienced multiple failures with the Network Door Controller resulting in unacceptable user experience for enrolled families. Attempts to resolve have been unsuccessful, with Support indicating a need to purchase a new unit each time. I ...
Guest over 1 year ago in Desktop User Suggestions 0

Automated Standard Report generation and distribution

The Gardner Schools - 72930752 Customer would love to see a feature where they can configure specific Standard Reports to run on a recurring basis, and have those reports emailed to a list of email recipients that they can set beforehand. Example:...
Jesse Hartman over 2 years ago in Procare Desktop / Enterprise Support 4 Will Not Implement

Making it easier for families is very important, so we suggest that parents are able to only have to access ONE platform (app preferably).

Families are confused about needing to register for the app and the myProcare separately. It would be extremely helpful if families only had to access the app to do everything they need (enter emergency contacts, pay tuition, etc.).
Guest over 1 year ago in Desktop User Suggestions 0

Saved email template for customer statement (in desktop)

Our facility does weekly billing for tuition. After posting to the family ledgers, I send a customer statement to the parents to notify/remind them of the balance that will be charged at the end of the week. In the pop-up box, there is an option f...
Guest over 1 year ago in Desktop User Suggestions 0

Adjusted Payment Post Dates

Kiddie Academy uses ledger lock to close their books every Friday. When Payments are made by families over Saturday and Sunday, they are posted to a 'closed' week which causes them to have to reopen their ledger for that time period. Ideally they ...
Jesse Hartman over 1 year ago in Procare Desktop / Enterprise Support 1 In Review

Attendance Report Request

Average length of stay for children that have withdrawn (not counting currently enrolled studentsQualifiers:• If they withdrew for less than a month and re-enrolled and are currently enrolled, the withdrawal period would not count• If they withdre...
Michelle Lackey over 2 years ago in Procare Desktop / Internal Facing 1 Already exists

more batch uploads and importing of information

Right now I'm trying to add a 10% discount to many families billing box which the system will not allow me to do as a batch - I can only add a dollar amount. So now I need to either go in to each families billing box and adjust the line or come up...
Guest over 1 year ago in Desktop User Suggestions 0

Profile pictures

Please make desktop and online photos transfer to the app. As well as the primary and secondary pickup phone numbers. This would be super helpful when using the app to identify parents faces and grabbing the app for emergencies.
Guest over 1 year ago in Desktop User Suggestions 0