Many centers love using engagement to communicate with their parents. Customers have asked for the ability to have a live sign-up form to things like potlucks and class parties. Right now, they have to use another program like Signup Genius - it'd...

OL sites inquire why they can only refund payments made in the OL software going back 90 days. These types of questions usually arise when trying to refund a registration payment. When a fee cannot be refunded, we advise the client to write them a...

On the POS Transactions page of TE.com it will show transactions labelled as "Invalid" in addition to declines when the View Declines box is checked. However, these invalid transactions don't show on the ACH Returns/Credit Card Declines or any oth...

BAM1794892 Customer would like the ability to add attachments to the calendar invites

Both Desktop and Online customers request a report that lists the families and their saved payment methods for Processing.

Payment Reconciliation feature enhancement requests: If a transaction has already been manually added to the ledger, it cannot be removed from the reconciliation screen. To clear out, they have to search for different dates and remember not to add...

Currently, the Calendar sends out emails to families immediately when an event is created (if you select whom the event is for). If a center wants to log an entire year's events, then parents will get large quantity of emails. If centers could sch...

Cadence would like write access to our Attendance API

Sometimes students are accidentally marked as "inactive" when they have an active PRA. In this sutation, they do not show up on reports. Can the system alert the user when this occurs with a student?

The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.