This is a big issue for us - this has been an issue many times - families are thinking they registered and we never receive the registration. Or after they spend time completing all the information on the registration form, they get a message "sor...

Currently the ability to schedule reports exists, but we would like the functionality to schedule reports on a daily or monthly recurrence. For example, if I want an aging report to run on the last day of the month (Feb 28) I would have to setup a...

This feature would allow the KES Keypad to have a set schedule (that disables all or certain key codes). No one would be able to enter the building and key codes would be disabled. It would be amazing if this could automatically be pushed through ...

Customer relied on the notification email in legacy registration to contain the child's name. With the change to Advanced Registration and the sunsetting of legacy reg, the customer's processes no longer work, and threatens to dramatically increas...

When I type or paste the link for our families to go to myprocare.com, the link that is published to them is hundreds of characters long. Could the link be clipped or could it be embedded in a picture so that the families can get to myprocare with...

Customer wants to prevent certain users from making changes to schedules that have been applied from a schedule template. They would like users to be able to select preconfigured schedule templates through the dropdown menu in the Schedule window,...

We noticed that when we enter things onto the ledger with a future date, the system treats it as if those things have already come to pass. For example, if we enter a future credit for 6/2/25, and the credit is equivalent to the family's weekly tu...

Customer would like a new permission that would allow User Groups to open a child's Billing Box to view their billing setup, but not make any changes. Currently if you restrict access to the Billing Box, the user encounters an error and are unable...

On behalf of Cadence Education, they are requesting that the mobile InSite Parent App be usable despite parents opting out of Media Access Permissions. Currently if media access permissions are not accepted then the app is fully unusable on Androi...

Customer wants a modified version of the new registration email that is sent to the school with details of the new registrant. They must keep signed paper copies of enrollment information for licensing, and the myprocare new registration email has...