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Disable/Remove Office Chat

BAM 91527845 does not want parents to use Office Chat
Kelly Kohlhagen 5 months ago in Online Ideas Workspace / OL - Parent Messaging 2 Needs More Information

Credit Card Surcharging Opt-In for Primrose Locations

Primrose plans to offer credit card surcharging functionality in Q2 2025. I suggest allowing center owners to opt-in to surcharge through a self-service model, similar to how Stripe integration currently works in Procare Online. Key Features: Surc...
Zachary Keith 10 months ago in Online Ideas Workspace / OL - Billing & Accounting 1 Will Not Implement

Payment Decline Email Communications

Since the migration to TransIT, the Declined Payment email notifications are no longer being sent. These notifications were an important tool for users, serving as an early warning system for bounced payments. Restoring this feature would help cen...
Shannon Nowak 3 months ago in Procare Desktop / External 0

Update decline error message in Online for ACH failures due to not being able to connect to TE

Please update the decline error message in Online for ACH failures that occur when the system is unable to connect to Tuition Express (TE). The current message should be revised to clearly indicate that the failure is due to a connection issue wit...
Brian Bistline 6 months ago in Online Ideas Workspace / OL - Billing & Accounting 1 Needs More Information

View Student Assessment Progress on Corporate Level

Customer wants to be able to view student assessment progress for all students at all locations while logged into the Corproate Portal.They do not want to go to each school separately to view the students.
Beth Carlin 20 days ago in Online Ideas Workspace / OL - Lesson Plans & Assessments 0

Allow multiple State Milestones to populate on Corporate Level and not trickle down to Location level

Customer wants to be able to view all state standards on the Corproate portal.That way they can identify which state standards apply to lessons when they are creating the lessons for their locationsThe locations themselves would only need to see t...
Beth Carlin 20 days ago in Online Ideas Workspace / OL - Lesson Plans & Assessments 0

Remove the ability to Remove a Corporate Lesson

Customer plans to push Lessons down from the Corproate Portal to Locations. Customer does not want Staff to be able to remove lessoms on the school level
Beth Carlin 20 days ago in Online Ideas Workspace / OL - Lesson Plans & Assessments 0

Allow users to print a report for Batch Recurring Payments Request or fix the Tuition Express ID Report

Customer used the Tuition Express ID -Not Signed Up report as a part of their acquisition process. Functions > Family Accounting > Batch Recurring Payments Request can be used to find the information, but the information cannot be printed ou...
Beth Carlin 20 days ago in Procare Desktop / Internal Facing 0

Incident notifications for admins

Customer from BAM 34840000 says that the admins at her location need to be notified when there is an incident report made, so they can approve it as soon as possible and notify the families. After some testing, myself and another agent confirmed t...
Red Lake about 1 year ago in Online Ideas Workspace / OL - Daily Activities / OL - Notifications 0 In Review

Invoice line item order

Make line items added to invoices in Procare Online appear in the order in which they were added. For this customer (BAM 56423058), the order of the line items matters, but after they create the recurring plan, the preview shows the next invoice w...
Kelly Kohlhagen about 1 year ago in Online Ideas Workspace / OL - Billing & Accounting 1 Future consideration