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Sync Minute Menu Attendance with Procare Connect Attendance For Automatic Meal Count Recording

When a parent signs in/out in the Procare Connect app, we would like the attendance to sync with Minute Menu so that their attendance is also reflected on the meal count attendance in Minute Menu. Currently, we have to record meal counts for break...

Allow providers ledger viewing from phone

I would like to be able to see the parent's ledger from my iphone for in the event they contact me through the procare connect app with a quetion about their balance so that I can answer quickly rather than making them wait until I'm able to get i...
Guest 1 day ago in Procare Desktop / Internal Facing 0

We request an enhancement to the tooltip shown when hovering over the red “!” next to failed payments on the ledger.

Currently, when hovering over the red “!” indicator next to a failed payment on the ledger, the tooltip only displays “Payment Declined.” This message is too generic and does not distinguish between legitimate payment failures and internal communi...
Brian Bistline about 1 month ago in Online Ideas Workspace / OL - Billing & Accounting 0

Suppress Display of “Phantom” ACH Failures Caused by Missing TE Responses

A recent change to expose immediate credit card failures on the ledger has unintentionally caused ACH transactions to display as failed when the issue was simply a lack of response from Tuition Express (TE), not an actual payment decline. These “p...
Brian Bistline about 1 month ago in Online Ideas Workspace / OL - Billing & Accounting 0

Daily Activity report showing counts for each activity

Primrose School of Winter Springs is looking for a report that is similar to the Parent Connection > Daily Activity > "Activity Summary" page that is transitioned into a PDF or Excel sheet to be able to show their teachers how many of each a...
Kelsey Boyd 3 days ago in Online Ideas Workspace / OL - Daily Activities 0

Request to add configurable options for managing the delivery of payment failure emails.

Details: We would like the ability to control whether payment failure emails are sent and to whom they are delivered. Ideally, this would be implemented as a toggle or settings option allowing users to: Enable or disable the sending of payment f...
Brian Bistline about 1 month ago in Online Ideas Workspace / OL - Billing & Accounting 0

Expand Child Visibility Criteria in KinderConnect Desktop Extra

Support would like to propose an enhancement to the KinderConnect Desktop Extra to improve workflow support for centers transmitting attendance data. At present, Desktop Extra displays only children with a status of Currently Enrolled. However, ma...
Shannon Nowak 10 days ago in Procare Desktop / External 0

Linked Refunds - Allowing CC and ACH Refunds through the Deposit Report

Childcare centers often need to process parent refunds as part of their routine accounting tasks. Currently, in Procare Desktop, navigating to Deposit Reports > Modify Batch presents a message (see attached screenshot) that may give users the i...
Shannon Nowak 3 months ago in Procare Desktop / External 0

Change post-date when using Payment Rec Tool

Customer would like to be able to adjust the post date for transactions added to the ledger via the Payment Reconciliation tool.
Jesse Hartman 5 days ago in Procare Desktop / Enterprise Support 0

Immunization Dose Dates to Follow CDC Guidelines

Immunizations are supposed to follow CDC guidelines, and can be adjusted in the School Settings section if needed for the center, however some centers have noticed the the Due Dates do not follow CDC Guidelines as linked in our Help Center Article...
Benita Levario 5 days ago in Online Ideas Workspace / OL - Student Data 0