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ACH Refunds

Allow for centers to refund via ACH
Ali Knapp about 1 year ago in TE Transactions / Center Daily Tasks 0

Add instructions for registering for TuitionExpress.com and TE ID to monthly merchant statement emails

Every month Support handles hundreds of calls from TE customers asking how they can access their monthly merchant statements and need instructions for registering for TuitionExpress.com. We can mitigate this substantial volume by including languag...
Bennett Wright over 3 years ago in TE Transactions / Operational Efficiency 1 Will Not Implement

Additional Chargeback report

Customer would like to see a variation of the existing Chargeback Summary report that makes it easier for them to find chargebacks that are occurring. They would love to see a report that shows all outstanding chargebacks, and when the chargeback ...
Jesse Hartman 6 months ago in TE Transactions / Operational Efficiency 0 Future consideration

Tuition Express Reconciliation report

Schoolcareworks has a reconciliation report built into the software which is significantly easier to utilize than a manual reconciliation using Procare deposit reports and a combination of Bank account activity, TE batch, and POS reports to comple...
Nick Sarbaum about 2 years ago in TE Transactions / Operational Efficiency 0 Future consideration

Parent Menu View In App

A customer found that it would be great if parents could view the school's meal menu directly from the app instead of requiring the center to send it to the parents.
Colin Von Seggern about 1 year ago in Online Ideas Workspace / OL - Meal Plans 0

Running Grocery & Supply List

A customer would love to see an area in the meal module for staff to keep a running list of groceries needed while they are tracking meals. Along with this, having an area for staff to keep a running tab of supplies needed could be a wonderful enh...
Colin Von Seggern about 1 year ago in Online Ideas Workspace / OL - Meal Plans 0 Future consideration

Report enhancements

Centers currently lack the ability to properly reconcile from transaction to settlement using our currently reporting. While approximation can be done it is hard to know what specific transaction belongs to which deposit using the BAR, or BAR with...
Jacob Hunsicker 7 months ago in TE Transactions / Center Daily Tasks / Increase TE Adoption / Procare Cust Support 0 Future consideration

Ability to run payments for donations

With the new enhancement to be able to run one-time payments for families, the customer suggested that being able to run payments for donations would be a great additional asset to the feature.
Colin Von Seggern over 1 year ago in TE Transactions / Center Daily Tasks 0 Future consideration

Migrate TE email service to sendgrid

Currently TE emails are sent from an internal email service only accessible by development and without significant expansion capabilities. We would like to explore the possibility of migrating these emails to get sent via Sendgrid for a number of ...
Nick Sarbaum about 2 years ago in TE Transactions / Operational Efficiency 0 Planned

Unified Meal Tracking

Description: Customer would like the meal tracking functionality available between Desktop and Engagement instead of two distinct features that they have to choose from - more robust and better reporting in DT, but easier to use and more accessibl...
Jesse Hartman 9 months ago in Online Ideas Workspace / OL (PE) - Procare Desktop Connection / OL - Meal Plans 1 Future consideration