BAM 98417794 & 92687233 are 2 Centers coming from BW and when setting up their recurring plans, they asked if we could set reminders before the invoice is due. In BW they are able to automate reminders to be sent 1, 2, or 3 days before the due...
BAM—86998056 Currently, regardless of the accepted payment type configuration in QB, Registration form fees can only be paid via card. This is confusing and frustrating for customers who are limited to ONLY receiving payments via ACH. "Center is s...
Red dot for visual cue on Pending Approval for activities
BAM - 32333447 - Customer would like to have a visual cue for pending approval list so you can easily see when there is a new one. " It would be great if when there was a Pending Approval on the Dashboard, a red dot could appear in the menu on the...
Allow rejected documents to be corrected, not recreated.
Clients report that if they reject documents, that clients have to start completely over. This creates a lot of work for families and center admins/owners are fielding angry phone calls. Please allow rejected documents to be modified and resubmitted.
Customer has a difficult time ensuring that payments (TE, cash or check) inside of deposit reports (Functions > Family Accounting > Deposit Reports) are properly assigned and closed. Payments have to be checked, a post date assigned, the acc...
Center would like the ability for parents to control who sees the balance for the family account. Even with multifamily billing enables, the non-payer or any parent on the app can see the transaction history on the family account. For split/blende...
Projected/Future/As-of Age Report (children ages as of a given date, or projected month-by-month)
Centers would like a quick way to see which students have "aged out" of a room. With the current reports they can see the DOB and age, but cannot see how old they will be in the future without calculating this. Could there be a feature that notifi...
Client was confused why we would allow parents to receive an email notification when they receive a message, but staff cannot. Please add email notification for staff for Parent Connection Messages.
Prevent Licensing Update if the new v10 token will downgrade below applied modules
Procare Home > Configuration > License > Update License | Procare Home > Configuration > Update License When updating license, it should compare against the current v10 token and the v10 token that it is about to update to and preve...
Customer is requesting to view the Procare Online Dashboard for all schools at once. Specifically they are interested in viewing how many students and staff are signed into all and given schools without having to switch between schools. A Child's ...