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Showing 628 of 2020

Schedule parent Messages

Customers would like the ability to be able to create parent messages and schedule them to send at a later time, similar to scheduled newsletters. Some customers state they have had this access in the past on other platforms, not Procare.
Kelsey Boyd 5 months ago in Online Ideas Workspace / OL - Parent Messaging 0 Future consideration

Multiple Issues

Acct Key needs to reflect last name of child - not the card holder's name. Transactions not posted on the ledger are not bolded. Please return back to the bolded feature. When using the desktop to make payment if there is a credit on the account a...
Guest 3 months ago in Desktop User Suggestions 0

Monthly times report for schedules submitted

For our records we would like to have a monthly schedules report. This could look similar to the bottom of the Schedule Summary - Weekly report, but be a monthly overview of the HH:MM.
Guest 3 months ago in Desktop User Suggestions 0

Cap limit for schedules per class room per day

My suggestion is to have a configuration in the system that allows a center to set a limit to how many schedules that families can submit in a class room per day. For example, if we can only accommodate 30 children per classroom due to capacity si...
Guest 3 months ago in Desktop User Suggestions 0

ADDED report

We would like to request a report that will give monthly attendance and enrollment by age and payment
Guest 3 months ago in Desktop User Suggestions 0

Allowing international emails

Customer BAM 69358262 emailed in regarding several of her families having international emails (customer included 240366442@qq.com as an example). I confirmed with a supervisor that this isn't going to be allowed in OL as it currently doesn't reco...
Red Lake over 1 year ago in Online Ideas Workspace / OL - Parent Messaging 0

Prevent duplicate Account Keys

The account key is treated as the identifier to a family account and should in theory be unique. Please consider requiring this to be unique or at least flagging the way adding a person day when attempting to create a duplicate.
Guest 3 months ago in Desktop User Suggestions 0

Cash/Check payment print rec pop up

Previously we received a pop up when entering a cash or check payment asking if we wanted to print the receipt. This is no longer a feature, when talking to procare support she suggested that I make it be a suggestion.
Guest 3 months ago in Desktop User Suggestions 0

Centers would like to be able to search for keywords in messages

For example, if the director was talking about a subject with a parent a week before than they want to be able to search that subject to see who it was with or find around what time that conversation happened.
Jose Arias 3 months ago in Online Ideas Workspace / OL - Parent Messaging 0

Gender Options: Expand list or make removable

Male, female, and UNKNOWN are alienating. "Other" would also be alienating. We would choose to leave the field blank for all persons, except then "UNKNOWN" presents in the dashboards and appears to be a forgotten field or other mistake in the acco...
Guest 3 months ago in Desktop User Suggestions 0