Cadence is hiring a third party collections agency vendor who will have access to calling this API and needs the below parent contact fields to be included: Address Cell Phone Number Home Number Email Address

You should let companies know when you will do an update. Don't do it in the middle of the day. With Desktop, all check ins and users can't use Procare until we run the update on our server. Since we have moved to the cloud, we have had nothing bu...

Sometimes students are accidentally marked as "inactive" when they have an active PRA. In this sutation, they do not show up on reports. Can the system alert the user when this occurs with a student?

I should not have to explain this.

Acct Key needs to reflect last name of child - not the card holder's name. Transactions not posted on the ledger are not bolded. Please return back to the bolded feature. When using the desktop to make payment if there is a credit on the account a...

"When a staff member fails a quiz, they are locked out from attempting it again until be contact Procare support. When using the chat or call feature, you can sometimes be on hold for upwards of 20 minutes or not get a response at all. Is there a ...

For our records we would like to have a monthly schedules report. This could look similar to the bottom of the Schedule Summary - Weekly report, but be a monthly overview of the HH:MM.

My suggestion is to have a configuration in the system that allows a center to set a limit to how many schedules that families can submit in a class room per day. For example, if we can only accommodate 30 children per classroom due to capacity si...

We would like to request a report that will give monthly attendance and enrollment by age and payment

The account key is treated as the identifier to a family account and should in theory be unique. Please consider requiring this to be unique or at least flagging the way adding a person day when attempting to create a duplicate.