Restrict certain user groups to not have the ability to back date schedules or safeguard in place to not be able to backdate/edit schedules

We currently have Deleware subsidy families and part of that program is that we are not allowed to charge these families and extra fees including CC surcharge fees. However, we also cannot treat these families differently by saying they can only p...

BGCWPA has requested a report to pull the following data fields with the ability to pull by location and by programs. -Child First and Last Name, Student ID, Date of Birth, Gender, Age, Race, Ethnicity and Guardian Name *The existing OMER report i...

We can only download - the 'Year End' report on the family Financials & Parent Portal to give parents for tax reporting. We want to be able to access the "Tax Statement PDF' on the Financials & Parent Portal. Right now you can only access...

When an active billing period of a school is being cloned (weekly, MU or monthly),that billing period will be carried over/cloned to the newly created school.

This report only provides revenue after discounts. We would like to have a report for Revenue before discounts.

an exception report if a payment did not post in tuition express. we are finding more payments missed due to user error or a glitch.

Cadences has thousands of records in the database when it comes to custom email templates. This is just a result of using the system for years and not cleaning up templates when they are no longer needed. Cadence is now in the process of trying to...

Phone numbers are confusing to read and interpret in SCW and Connect Portal if parents don't use parentheses or dashes

It would be great if there was an option to send an email from the "Communication" tab, seems the most logical place. Above the list of past communications, a little envelope that you click to send them a personal email, you should be able to clic...