Ideas

11/19/25 BAM 99701030 - Customer would like to be able to upload internal training videos that his staff can access in their accounts (they are an assisted living center and would like for staff to be able to watch medicaid trainings thru Procare,...

In Support, we have received over 150 calls since 2024 regarding KinderSystems sync errors, where the customer cannot tell what is causing the transmission or matching error. They are presented with a generic "Error" with no way to validate what t...

The password reset email currently instructs users to "please contact us [the Procare Solutions team]" if they did not initiate the reset request. However, there is no meaningful action customer-facing teams can take in these cases beyond informin...

When a parent signs in/out in the Procare Connect app, we would like the attendance to sync with Minute Menu so that their attendance is also reflected on the meal count attendance in Minute Menu. Currently, we have to record meal counts for break...

The calculated balance amounts displayed on the Amount Unpaid and Amount In Process filter buttons within the Billing section are not updated in real time. This delay has led to confusion and mistrust among hundreds of customers who rely on these ...

Immunizations are supposed to follow CDC guidelines, and can be adjusted in the School Settings section if needed for the center, however some centers have noticed the the Due Dates do not follow CDC Guidelines as linked in our Help Center Article...

11/18/25 BAM 80131389 - Customer would like the option to add existing (not just new) profile fields onto an active students registration form so they can gather existing profile information from parents whose students are already enrolled

11/18/25 BAM 84659484 - Customer would like to track custom fields based on time period (monthly) in a report

11/18/25 BAM 84659484 - Customer has multiple customer reports saved but would like to be able to add a 2nd lable to distinguish each customer report

11/18/25 BAM 84659484 - Customer would like to create mailing labels, they send out birthday cards to students