Unless I have parent engagement open on my computer, I don't see that there is a message. I do get a notification on my phone, but if I am away from my desk, I most likely don't have the information needed to respond the parent in the moment and t...

Add a billing period to invoices. The customer thinks that this could be a big step forward in customers being able to calculate an FTE value that ties to tuition billed. It is not really about what the parent sees but more about the accounting si...

Customer asked if SCW has any integreated hardware options like Procare does. Credit card reader in particular

We love the new office chat feature for admin-to-family messages; however, we do have a few suggestions for improvement. On the parent messaging screen, the back button is now gone. It only has the Office Chat and the Classroom Chat. It makes navi...

We do not like the new Office Chat feature...parents are sending messages through that and the staff is not seeing the message and we do not want all the staff to be admin. I am not sure why this was added and would love to see it removed.

Customize roll call report to include multiple classrooms on one sheet.

automatically transferring staff timecards from online to the desktop version

The request is for the extra to support location-specific configurations and have multiple configurations storable so that each "profile" can be configured individually regarding state, group code, agency, UDF and children. Example of how this mig...

many parents thought they signed up for the auto pay feature, just to find out it isn't working. Is there a reason? Since we at the school don't have the parent app, I don't see where it is. This has been requested by a lot of our parents.

We would like to be able to run a report by program