The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
In agency payment processing let us sort by child last name.
Payment amount come from the state for the entire month on one form that is alphabetical by child's last name. Agency payment posting only allows us to sort by child first name (comment) or account key. I will save a significant amount of time if ...
Searching for parent and grandparents that have different last names than the account is under is very time consuming and changing it without notice or a way to change the report is really frustrating. You have made and already long process even m...
Please fix the credit card update. It is very time consuming to have to type in Credit Cards by hand. We are typing them in but if this is not fixed I will be forced to find a credit card friendly way of taking payments.
Customer Funded Report Request Customer is asking for a hybrid report that combines “Children with no Schedule” and “Children Without Contract Billing”
Module/Asset: [FD/FA/AG/MT/AT/ED/PR/EL]
FD, FA
Type Preference: [Data View or Crystal ...
Customer Funded Report Request Customer is asking for a custom report that is identical to the existing report FD_ChildEnrollment01.rpt except that the Gender column be replaced with a column for Tracking Category (Program) that shows the Tracking...
Customer Funded Report Request Customer is asking for a simpler report than “Child’s Minutes Outside/Greater Than Scheduled” that only shows children who are clocked in past their closing time of 6pm, and children who attended during a day they we...
Remove the "Add Verification Method" Pop-Up Window
When we add a new user to Procare and they decline the 2 step verification, they are still continuously hounded to setup 2 step. And since Procare continuously logs out every 15 min, they have to click the "Remind Me Later" button 20+ times a day....
Customer stated concerns around the updates POS Payments process, paying by card in person.While there is a requirement to confirm the payment amount on the first screen, there needs to be an update to the process or a clearer call out. They state...
To create a PIN, a new account takes 90 seconds to load the page when saved
When a new school is acquired, new profiles are created in order to generate a PIN. When the save button is clicked, it takes at least 90 seconds for the new account to save.
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