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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.

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Desktop should support ARM processors

We request support for ARM-based processors in the Desktop application. Currently, the application does not function on ARM-based Macs. Additionally, there is a growing industry trend toward ARM and Snapdragon-based devices across both macOS and W...
Austin Branham 2 months ago in Procare Desktop / External 1 Will Not Implement

Have Auto Pay work in the procare app for parents

many parents thought they signed up for the auto pay feature, just to find out it isn't working. Is there a reason? Since we at the school don't have the parent app, I don't see where it is. This has been requested by a lot of our parents.
Guest 24 days ago in Desktop User Suggestions 0

Feature Request: Program Report Option for ProCare Online

We would like to be able to run a report by program
Guest 25 days ago in Desktop User Suggestions 0

Bulk adjust billing plans (Desktop can do this)

BAM 12414000 - Bulk adjust billing plans (Desktop can do this)
Pam Littleton 25 days ago in Online Ideas Workspace / OL - Billing & Accounting 0 Future consideration

Auto-populate or memorize previously added physicians (Desktop can do this)

BAM 12414000 - Auto-populate or memorize previously added physicians (Desktop can do this)
Pam Littleton 25 days ago in Online Ideas Workspace / OL - Student Data 0

When a parent uploads the immunization record, the customer would like the document to automatically transfer into procare immuzation tracking section

BAM 63989532 - When a parent uploads the immunization record, the customer would like the document to automatically transfer into procare immuzation tracking section
Pam Littleton 25 days ago in Online Ideas Workspace / OL - My School 0

Wants to bill quarterly (currently the options are monthly, biweekly, and weekly)

BAM 90078474 - Wants to bill quarterly (currently the options are monthly, biweekly, and weekly)
Pam Littleton 25 days ago in Online Ideas Workspace / OL - Billing & Accounting 0 Needs More Information

Customer would like ability to hide information like student first/last name on the procare app (staff phone device) for privacy

BAM 78580673 - Customer would like ability to hide information like student first/last name on the procare app (staff phone device) for privacy
Pam Littleton 25 days ago in Online Ideas Workspace / OL - Permissions 0

Customer would like the option for students be auto-enrolled from the leads

BAM 78580673 - Customer would like the option for students be auto-enrrolled from the leads
Pam Littleton 25 days ago in Online Ideas Workspace / OL - Leads 0

Allow Partial Refunds (TE) in Procare Online

Christina Dorando (BAM 24254560), a former Sandbox user, would like the ability to issue partial refunds, particularly for Tuition Express payments—a feature previously available in Sandbox.
Emily Stafford 8 months ago in Online Ideas Workspace / OL - Billing & Accounting / Tuition Express/Payments 0 Planned