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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Desktop / Engage Single Sign-On (SSO)

Customer is looking to use SSO for Desktop and Engagement Functionality.
Beth Carlin 28 days ago in Procare Desktop / Internal Facing 0 Future consideration

Allow batch work history status changes

For children, many of our centers use Batch Enrollment status not only at school year change but during implementation after they've entered or imported their data. It's such a helpful tool. However, the same functionality doesn't exist for staff ...
Courtney Iversen over 1 year ago in Procare Desktop / External 2 Future consideration

Allow MyProcare users to resume an incomplete Re-Registration session

Retain the data from a Re-Registration session if the user either voluntarily leaves the session or is disconnect. When they return to Re-Registration they can resume the session where they left off.
Justin Cook 8 months ago in Procare Desktop / Internal Facing 0 Future consideration

All payment declines should show on the Ledger - Desktop

Currently, not all payments show in Desktop.This can be due to a POS Transaction being run and being automatically declined, a parent payment being declined due to insufficient funds, etc. This leads to confusion between parents and staff and also...
Beth Carlin almost 2 years ago in Procare Desktop / Internal Facing 1 Future consideration

KinderSystems Extra Enhancements

The request is for the extra to support location-specific configurations and have multiple configurations storable so that each "profile" can be configured individually regarding state, group code, agency, UDF and children. Example of how this mig...
Jesse Hartman 6 months ago in Procare Desktop / Enterprise Support 0 Future consideration

Tuition Express Payments by type Report - Only allow users to see information for their school

Standard Reports>Tuition Express>Tuition Express-Transactions >Tuition Express Payments by type Report The customer has multiple schools on one IKN When a user accesses this report, they can access more than just their school. Users would...
Beth Carlin about 2 months ago in Procare Desktop / Enterprise Support 1 Future consideration

Tadpoles Relationship Transmission does not delete removed contacts

Description of Issue: From Dani at KA corp - We worked with Sean at tadpoles and he confirmed that if you delete a contact (relationship) in Procare, it isn't making a call to tell tadpoles to delete that contact. Therefore, the old/bad records on...
Guest 2 months ago in Procare Desktop / External 0 Future consideration

Corporate Report of the Agency Accounts Only

The customer would like a Corporate version of the Standard Reports- Agency Accounting-Account Balance Summary-Agency Accounts Only
Beth Carlin 2 months ago in Procare Desktop / Enterprise Support 0 Future consideration

Set PDF as the default report export type

Whenever a report is run in Desktop and you click the Export option to save it, the default option is always .rpt Crystal Report document type which is unusable to our customers. PDF is the choice 90% of the time and should be the default option.
Justin Cook almost 2 years ago in Procare Desktop / External 0 Future consideration

Ability to hide, delete, or deactivate existing schedule templates

Would like to see the ability to better manage schedule templates. Specifically, old schedule templates are unable to be hidden or removed via the Schedule Templates manager if they are in use - it would be very helpful to be able to remove the sc...
Jesse Hartman about 1 year ago in Procare Desktop / Enterprise Support 0 Future consideration