Procare Solutions Internal Ideas Portal
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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Share lesson plans with parents

I just finished a training with a client and she was disappointed that she is not able to share lesson plans easily with the parents from the website. Maybe setup like how you can share the meal plans with parents?
Guest over 4 years ago in Online Ideas Workspace 1

Convert lesson plans from competitors

A tool or additional server (they we can charge for) to convert lesson plans from Tadpole, Brightwheel or any other PE into Procare. Preschool 2 me can pull over lesson plans from Tadpoles via a word doc. This would be a win for converting centers...
Shawna DeVore over 4 years ago in Online Ideas Workspace 0

Move Auto Bill to Front End Config

Currently we need to submit a ticket each time someone wants to turn their auto bill on and off. This takes an unnecesary amount of time to request and then have someone else complete when it could (ideally) be setup like the autopay that we have ...
Guest over 4 years ago in SCW 0

Change payment wording under Actions

on the Financial tab > Actions there are two options for making payment 1. Make Payment 2. Online credit card. ISSUE: #2= Also allows you to take ACH payments but it doesn't mention that in the description. That should be updated. ISSUE -its co...
Guest about 3 years ago in SCW 0

Explain staff permissions

Parent Contact has a question mark to explain what it is/ means. Please add one to every section of Permissions. They are confusing for centers. Thank you!
Kami Lee about 3 years ago in Online Ideas Workspace 0 Will not implement

Add date range to Batch and Report

A date range for this report instead of just a post date would allow the client to use this report when reconcililng.
Mike Mercer over 1 year ago in SCW 0

Different order of the family financials tab (currently oldest to newest, would like it switched to newest to oldest)

Currently, financial transactions on the family ledger are ordered oldest to newest and some family accounts have so many transactions that it creates extra time for staff to scroll through them all.
Mike Mercer about 3 years ago in SCW 0 Will not implement

Description of staff permissions

Customers always ask what each permission really means or limits in the "role and permissions" section for staff. The only explanation offered is for "parent contact". Can all of the permissions have an explanation for them when you hover your mou...
Kami Lee about 3 years ago in Online Ideas Workspace 0 Will not implement

Clean Up "Change Payment Processor Settings" under External Gateway Options

Remove outdated options from the Change Payment Processor Settings screen in External Gateway and default to TE as the option if possible
Melissa Winterborne over 1 year ago in SCW 0

Integration with Resonate CX Software

Resonate is a customer/employee experience platform for ECE centers; it allows them to collect feedback from their families at regular intervals and analyzes the feedback they are receiving to help run their centers more effectively
Shanon Janczak over 1 year ago in Procare Desktop / External 0 Will Not Implement