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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Rates should be required for all classroom types before a user is able to save a PRA

Currently our schools are able to save PRAs without selecting a rate for all classrooms setup with the "Event" Classroom Type. We have noticed there are some PRAs setup which do not have a rate, families are not being billed for the classroom and ...
Guest almost 5 years ago in SCW 0

AM/PM columns in data viewer

User would like the option to have AM/PM totals or binary columns in data viewer so they don't have to manually calculate totals
Owen Carlson over 2 years ago in Procare Desktop / External 1 Will Not Implement

Hide a child

From time to time, we have to remove a child from a family and are asked to delete the child. it would be nice to have the option to hide a child from view of the parent portal for the sake of the family not having to see the name.
Guest over 2 years ago in SCW 0

Enable centers to receive chargeback notifications when Fax # in unavailable

Request received from Implementations 6/24: The FAX number on the MSA is not a required field and often centers do not have a fax. When a center does not enter a FAX number on their MSA, it use to automatically default to our 541-858-7008 fax. Tha...
Jessica Flitcraft almost 5 years ago in TE Transactions / Procare Cust Support / Reduce Resources to support TE 0

Add email field to system supervisor creation in setup wizard

when creating the initial system supervisor it'd be wonderful to enable them to put in an email. this way, when we enable family enegagement, they're already mapped and won't have sync errors right off the bat.
Courtney Iversen over 2 years ago in Procare Desktop / Internal Facing 0 Will Not Implement

Transition Report Time Zone

Is there a way to run the Transition Report in PST since we are CA?
Patty Avila over 2 years ago in SCW 0

Charge upon Approval- we want families charged upon APPROVAL of registration, not when submitting registration. This was a feature last August (2019) when we began registration for last school yearand it was taken away.

Since taking away the choice of charging upon approval it makes it hard for us to refund families who are not accepted into the program. Families were charged upon registration for summer even though the program couldn't accept them. We are not ok...
Guest almost 5 years ago in SCW 1 Will not implement

Adding a Notes Section/Box in the Pending Registrations Screen

There are situations where the client receives new family registrations but those registrations have to sit for an extended period of time so the client was hoping that we could add a note section under the Registrations > Approval screen so th...
Robert Skylis over 2 years ago in SCW 0

TE Portfolio Monitoring not showing correct processing amounts

PBI shows this BAM has processed -$61 in the last year, but BAM shows they have been processing all year long. Report I used in PBI: https://app.powerbi.com/groups/99727438-bf4f-43fb-93fb-e3d4f50216d6/reports/b2b33983-7b61-4f5c-a129-947b815420bb/R...
Anastasia Goggins over 2 years ago in Data Platform / Defect/Bug 0 Planned

Voids- show the information that is entered on the void screen

Customer would like to be able to see information that is added when a void is done on a transaction on the parent ledger. Maybe it is added to the comments, or a 2nd line is created for the actual void transaction and comments?
Leanne Scope over 2 years ago in Procare Desktop / External 0 Will Not Implement