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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Have Payment Allocations Stay Allocated to the Original Fee Regardless if a Credit or a Refund Is Given Afterwards

SCW customers continue to have issues reconciling and accurately seeing where payments were allocated to when running Settlement/Allocation reports or any other Allocation reports. The issue happens when a payment is made on a fee, but then either...
Kevin Vergel-De-Dios 5 months ago in SCW 0 Future consideration

Cadence - Add 'FTE Eligible' and 'Allow' Fields to 'GET /room/list/{id}' API

Cadence would like to add the FTE Eligible field to the GET /room/list/{id} API. They will use this existing field to indicate whether the room is allowing enrollments or not on their end.
Kevin Vergel-De-Dios 4 months ago in SCW 0 Future consideration

Have PRA rates show all at once without needing the 'Expand Rates' option.

When adding PRA's manually to a student account there is a drop down menu for Rate options to appear. There is also an option to 'Expand Rates' that forces the window to refresh and show all available rates. An enterprise client has requested that...
Guest 3 months ago in SCW 0 Needs More Information

assign specific fees to schools

Being able to assign specific fees to schools and have them show up in reporting appropriately would certainly be something pretty substantial that we would need.We do have some schools utilizing different fees and just like discounts, we would ju...
Angela Kligora about 2 months ago in SCW 0

Registration - Gender

The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
Guest over 4 years ago in SCW 3 Future consideration

Add User Tracking on New Family Registration Pages

Douglas County School District had a family create a new family account back in May 2025 but somehow they registered for base registration at two separate locations. Unfortunately, we do not currently have any tracking available to prove exactly w...
Robert Skylis about 2 months ago in SCW 0

Customer needs ability to collect registration and deposit upon registration

There is currently not a solution for this. We do provide a work around, but it causes extra work to add credits to the ledger.
Chasity Dorsey over 2 years ago in SCW 1 Future consideration

Rename Communication Tab in Family Portal

Users can feel misled when looking at the Communication tab in the family portal as is. Naturally, they would expect to see historical emails stored on that tab or announcements since it is labeled as Communication. Right now that tab is meant for...
Robert Skylis 3 months ago in SCW 0 Future consideration

Create A/R Aging Report by Program Center

Existing Report is by Family Center. Des Moines is requesting one that works by Program Center instead
Mari Triphahn 4 months ago in SCW 1 Future consideration

Custom Headcount Report per Child Annually

Requesting a custom report that would enable them to pull headcount per child on a yearly basis. Currently use Monthly Attendance-Actual report, adding columns to this report for student IDs would help their reporting. Need to add an ID field to a...
Mike Mercer 4 months ago in SCW 0 Future consideration